Attacat

Ottimi partner con cui lavorare.

L'anno scorso ho assunto un nuovo ruolo all'interno della mia azienda e uno dei miei progetti immediati è stato quello di trovare uno strumento CRM che potessimo utilizzare per migliorare il lato di supporto dell'attività e scalare con l'azienda. Sono approdata a HubSpot e mi è stato presentato il team di Attacat, con il quale è stato davvero meraviglioso lavorare. Ci hanno fornito indicazioni per l'inserimento di un team di supporto e, molto presto, di un team di vendita. Continueremo a lavorare con loro mentre integriamo i nostri altri sistemi con HubSpot. Negli ultimi mesi ho lavorato con Ruairidh Leishman, Hannah Porter, Kate Riddoch e Stevie Ross. Ognuna di loro è stata molto disponibile e professionale, oltre che flessibile rispetto alla differenza di orario tra loro, me e i miei team. Ruairidh ci ha sostenuto con HubSpot. Hannah ha trascorso ore e ore con i miei team che dovevano partecipare a diverse sessioni di formazione per l'inserimento di un team con sede in Europa e negli Stati Uniti, oltre che per il B2C e il B2B. Kate mi ha aiutato a configurare i nostri moduli e a rispondere a molte domande mentre imparavo HubSpot, e presto condurrà una formazione con il team di vendita. Stevie era a capo del progetto all'inizio e tornerà ad aiutarci dal punto di vista tecnico. Riceviamo aggiornamenti settimanali sullo stato di avanzamento e note e registrazioni di riunioni molto tempestive. Sono molto felice che tutti voi abbiate lavorato con me per dare vita a questo CRM per Horseware Ireland.

Un servizio eccezionale che offre un reinserimento

Un'esperienza rinfrescante lavorare con Attacat. Il team si impegna a comprendere le vostre esigenze e si mette nei vostri panni per identificare al meglio le modifiche da apportare all'implementazione che avranno un impatto significativo. Nel nostro caso, hanno lavorato su un sistema in funzione senza interruzioni, dimostrando eccellenti processi di gestione delle modifiche e un'ottima conoscenza del sistema per garantire che non si avvertisse alcun impatto.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot e la generazione di contatti online

Attacat è unica nel suo genere, in quanto è stata in grado di unire l'esperienza nella personalizzazione di HubSpot e nella generazione di lead online per creare una combinazione di vendita e marketing davvero potente. A tal punto che abbiamo sostituito il nostro team di vendita sul campo solo con spese di inbound marketing e da allora non ci siamo più guardati indietro.