Attacat

함께 일할 수 있는 훌륭한 파트너.

작년에 저는 회사에서 새로운 역할을 맡았고, 당면한 프로젝트 중 하나는 비즈니스의 지원 측면을 개선하고 비즈니스와 함께 확장하는 데 사용할 수 있는 CRM 도구를 찾는 것이었습니다. 그러던 중 HubSpot을 알게 되었고 Attacat 팀을 소개받았는데, 정말 멋진 팀이었어요. 그들은 우리가 지원 팀을 온보딩하고 조만간 영업 팀을 온보딩할 때 지침을 제공했습니다. 다른 시스템을 HubSpot과 통합하는 과정에서 이들과 계속 협력할 것입니다. 저는 지난 몇 달 동안 Ruairidh Leishman, Hannah Porter, Kate Riddoch, Stevie Ross와 함께 일했습니다. 이들 모두는 매우 도움이 되고 전문적이었을 뿐만 아니라 저와 팀원들 간의 시차에 유연하게 대처해 주었습니다. 루아이리드는 허브스팟을 통해 저희를 지지해 주었습니다. Hannah는 유럽과 미국에 기반을 둔 팀과 B2C 및 B2B를 모두 온보딩하기 위해 여러 차례의 교육 세션을 진행해야 하는 저희 팀과 함께 시간을 보냈습니다. Kate는 제가 HubSpot을 배우는 동안 양식을 설정하고 많은 질문에 답하는 데 도움을 주었으며, 곧 영업팀과 함께 교육을 이끌 예정입니다. 스티비는 프로젝트를 시작할 때 프로젝트를 이끌었고 다시 돌아와 기술적인 측면에서 도움을 줄 것입니다. 매주 상태 업데이트와 매우 신속한 회의 노트 및 녹취록을 받고 있습니다. 여러분 모두가 저와 함께 Horseware Ireland의 CRM에 생명을 불어넣을 수 있게 되어 정말 기쁩니다.

리온보딩을 제공하는 탁월한 서비스

Attacat과 함께 일한 경험이 새로웠습니다. 팀은 고객의 요구 사항을 이해하는 데 매우 적극적으로 참여하며, 고객의 입장에서 구현에 의미 있는 영향을 미칠 수 있는 변경 사항을 가장 잘 파악합니다. 저희의 경우, 중단 없이 라이브 시스템에서 작업하면서 탁월한 변경 관리 프로세스와 시스템에 대한 탁월한 지식을 보여 주었기 때문에 아무런 영향이 느껴지지 않았습니다.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot and Online Lead Generation

Attacat are unique in that they've been able to bring together expertise in HubSpot customisation and online lead generation to make a really powerful sales and marketing combination. So much so that we've replaced our field sales team with inbound marketing spend only and haven't looked back since.