Attacat

Great partners to work with.

Last year I took on a new role within my company and one of my immediate projects was to find a CRM tool that we could use to improve the support side of the business and scale with the business. I landed on HubSpot and was introduced to the Attacat team, they have been so wonderful to work with. They have provided guidance as we onboard a support team and very soon in future the sales team. We will continue to work with them as we integrate our other systems with HubSpot. I have worked with Ruairidh Leishman, Hannah Porter, Kate Riddoch and Stevie Ross over the past few months. Every one of them has been so helpful and professional, as well as flexible with the time difference between them, myself and my teams. Ruairidh has advocated for us with HubSpot. Hannah has spent hours with my teams having to do multiple training sessions to onboard both a European and US based team as well as B2C and B2B. Kate has helped set up our forms and answer many questions for me as I learn HubSpot, and she will be leading training with the sales team soon. Stevie was leading the project as we began and will come back to help from the technical sides again. We get weekly status updates and very prompt meeting notes and recordings. I am so glad to have you all working with me to bring this CRM to life for Horseware Ireland.

Exceptional service delivering a re-onboarding

Refreshing experience working with Attacat. The team are very engaged in understanding your needs, and place themselves in your shoes to best identify where they can make changes to your implementation that will have meaningful impact. In our case, they worked on a live system with no disruption, showing excellent change management processes and excellent knowledge of the system to ensure no impact was felt.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot and Online Lead Generation

Attacat are unique in that they've been able to bring together expertise in HubSpot customisation and online lead generation to make a really powerful sales and marketing combination. So much so that we've replaced our field sales team with inbound marketing spend only and haven't looked back since.