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Chargebee Integration Overview
This integration syncs subscriber data from Chargebee into HubSpot. Essential Customer information - subscriptions, invoices, dues, plans and more are now available at a single glance without having to leave HubSpot. The integration brings the front office to center, with accurate, timely and contextual subscription and subscriber information that helps teams take the next best action for the customer.
How do teams benefit from this integration?
- For Marketing teams - Segment and filter based on subscription activity, plans and more. Use this data to market with context via email, ads or any of the other channels supported by HubSpot
- For Sales Teams - With contextual subscriber information now in your CRM, run cross sell and upsell campaigns, with intent rather than best guesses
- For Success & Support Teams - Flag high value customers, send renewal notices, or even set alerts when dues cross a prescribed threshold.
Integration features
Leverage Subscriber Info for Marketing, Sales and Support
Chargebee is a subscription management platform that helps businesses sign up customers, collect recurring payments & manage subscriptions. Connect Chargebee to HubSpot and give your teams contextual subscriber information to help them take the next step
Visibility into the subscription pipeline
Record every subscription created in Chargebee with the appropriate deal stage. Give your teams the visibility of where each subscription is, so they can follow up effectively.
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Use Subscription data for complex workflows
Subscriber data is more than just contact info. With 50+ data points that include invoices, due dates, subscription status, MRR and more, you can leverage HubSpot’s native filtering and segmentation capabilities to power up your customer outreach.
Shared data
 Customers |
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Subscriptions |
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Orders |
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Subscriptions |
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Subscriptions |
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Chargebee integrates with these HubSpot features
Other tools Chargebee integrates with
Intercom, Slack, Stitchdata, Stripe, Xero, and ZendeskDetails
- Provider
- Chargebee
- Total installs
- 1K installs
- Categories
- Languages this app is available in
English
Requirements
HubSpot Subscription Works with all HubSpot plans Pricing plans learn more HubSpot Account Permissions - View required account permissions
Chargebee Subscription - Rise or Scale plans
Resources
Legal Stuff
You understand that when using this integration, it's up to you to comply with applicable laws and regulations, as well as the HubSpot AUP and Terms. Please review this developer's documentation for more information.
- Please refer to the developer's Privacy Policy and Terms for more information.
Chargebee Pricing
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/25/2021
Chargebee Customer Reviews
8% complete
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Quality ratings Value Ease of use Features & functionality Support & documentation
12 Reviews
1/5
- Apr 27, 2023
The most unprofessional company we’ve ever dealt with
Technically, chargebee does what we need it to do most of the time (there are at times sync issues, and failures to transfer data correctly, which is frustrating).
However, the people we’ve dealt with as we’ve started to look at downgrading our plan with them have been so difficult, to the point of it being illegal and scammy, that we almost have to laugh.
We’ve been lied to, we’ve been ignored for months on end and auto-renewed on plans we didn’t want while waiting on clarification questions to be answered, we’ve been put under pressure to sign terms that don’t suit us, put under pressure to sign amendments within 24 hours… this list is long and fails on so many basic levels of professionalism and customer service that it’s hard to get your head around.
When you speak to their representatives, it becomes immediately clear that their priorities and culture are awful. They are more interested in squeezing money out of customers in the short term than anything else.
Please look elsewhere. They are a risk to your business.
- Male, G.
Banking/Financial Services - 2 to 5 employees
1/5
- Jan 11, 2023
Does not work
The syncing between chargebee and husbspot does not work correctly. The setup in chargebee of customers and subscriptions does not work along the setup in HubSpot using companies, contacts and deals.
- Heigl, D.
Technology - Software - 26 to 50 employees
Reply from Inc, C., ChargebeeFeb 13, 2023
Hi David,
We're sorry to hear that you experienced trouble while using our product. We have been constantly working to improve our HubSpot<>Chargebee integration based on customer feedback. We suggest you check out our recently released product, "Quote to Cash with Chargebee". It is more refined and hosts new functionalities. We would love for you to try it and see if it solves for the current challenges. Please feel free to reach out to our support team (support@chargebee.com) for any additional assistance or for more information.
3/5
- Jan 8, 2023
It could be a great combination
From Chargebee to HubSpot it works fine, although I would like to custom configure more fields. What is missing is the direction from HubSpot to Chargebee to create a customer, add plan or book addons without leaving the CRM.
- Humanfar, R.
Technology - Software - 11 to 25 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Hi Reza,
Thank you for sharing the feedback! We hear you and totally agree that our integration could help solve for a lot more. On that note, we are happy to inform you about our new HubSpot integration, "Quote to Cash with Chargebee". It lets you quote products within HubSpot deals directly, automate subscription creation using HubSpot workflows and accomplish a lot more. For additional information, please reach out to our support team (support@chargebee.com) and we can get you started with the new integration.
4/5
- Feb 1, 2022
ChargeBee - A great start
Subscription set up is super easy. Invoicing isn't enabled yet but it serves the same function as the HubSpot quotes option.
- Curry, A.
Education - 51 to 200 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Hi Aleshia,
Thank you for our feedback. We know it's been a while since this comment and we did see it when you posted it. It is good to know that the set up was easy for you. We have been constantly working to improve our HubSpot<>Chargebee integration based on customer feedback. We are happy to inform you today about our new integration "Quote to Cash with Chargebee". Feel free to reach out to our support team (support@chargebee.com) for any additional information.
5/5
- Aug 20, 2021
SaaS Invoicing
Overall we love the ChargeBee integration with HubSpot. We can very easily setup new SaaS agreements and automate the process much more than many other software solutions. We do struggle with the reporting capability with integration and with ChargeBee on our current pricing plan.
- Hemesath, D.
Entertainment - 11 to 25 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Hi Dustin,
Thank you for your feedback. We know it's been a while since this comment and we did see it when you posted it. We have been constantly working to improve our HubSpot<>Chargebee integration based on customer feedback. We are happy to inform you today about our new integration "Quote to Cash with Chargebee". Feel free to reach out to our support team (support@chargebee.com) for any additional information.
4/5
- May 24, 2021
Easy to set up
We were able to get Chargebee set up quickly without the need for heavy involvement from our technical teams.
- Sutton, S.
Technology - Software - 26 to 50 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Hi Sean,
Thank you for your encouraging feedback. We are happy to hear that the setup was quick and easy for you. We know it's been a while since this comment and we did see it when you posted it. We have been constantly working to improve our HubSpot<>Chargebee integration based on customer feedback. We wanted to share with you that we recently launched a new HubSpot integration, "Quote to Cash with Chargebee". This integration supports new functionalities such as automation of subscrption creation, quoting of products directly into line items, generating checkout links on the deals directly and much more. Please reach out to our support team (support@chargebee.com) for assistance with the setup and for more information. We appreciate your support and will continue to improve our product.
1/5
- Mar 23, 2021
not working
simply cannot set it up, for some reason the integration keeps rebooting on the setup interface
- Grisay, A.
Technology - Software - 26 to 50 employees
4/5
- Jan 13, 2021
Great start - Looking forward too more
Smooth integration between our subscription management system und HubSpot that needs more features. Would be great too see HubSpot pushing the integration further
- Biller, F.
Technology - Software - 26 to 50 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Hello Florian,
Thank you for your feedback, we're glad to hear that you found the integration to be smooth. We have been constantly working to add new features and functionalities to our HubSpot integration. Today, we are happy to share with you our recently released integration, "Quote to Cash with Chargebee". It supports a lot many features - such as, automation of subscription creation, quoting of products directly into line items, generating checkout links on the deals directly, etc. Please feel free to write to us on 'support@chargebee.com' for further information or any setup assistance. We appreciate your support.
1/5
- Oct 20, 2020
Does not work
Terrible integration, does not work. Need to implement changes to ensure that it works.
- Baker, G.
Health - 11 to 25 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Hello Gabriel,
We're sorry to hear that you faced trouble experiencing our product. We know it has been a long time since you dropped this feedback and we did see it back then. Rest assured, we take all feedback seriously. All through last year, we have been building a new product for our Chargebee<>HubSpot integration. We request you to check out our recently released product "Quote to Cash with Chargebee". It is more refined and supports newer functionalities. We would love for you to try it and make it suit your processes. Please feel free to write to us on 'support@chargebee.com' for further information or any setup assistance.
3/5
- Oct 15, 2020
Great potential but needs some ironing out
The team at Chargebee was very helpful during our trial and attempting to get the platform, ultimately we were unable to get the platform configured and connected to our HubSpot account. The interface within Chargebee was functional but like most account and payment processing systems we have seen and used they lack a level a refinement that makes the platform intuitive to operate in.
- Munisteri, G.
Marketing Services - 2 to 5 employees
Reply from A, N.B.K., ChargebeeFeb 13, 2023
Thanks for sharing your feedback. We know it has been a long time since you dropped this feedback and we did see it back then. Rest assured, we take all feedback seriously. All through last year, we have been building a new product for our Chargebee<>HubSpot integration. Today, we are happy to share with you our new integration, "Quote to Cash with Chargebee". It is more refined and supports additional functionalities. We would love for you to try it and see if it suits your needs better. Please feel free to write to us on 'support@chargebee.com' for further information or any setup assistance. We appreciate your support.
