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Chargebee

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App

Chargebee

Connect Chargebee to surface key subscriber & customer info in HubSpot

Built by
Chargebee
Installs
1K installs
Rating

2.7(12)

Sign in to installRequires Chargebee subscription

Requirements

HubSpot Plan
    Works with all HubSpot plans
Learn more
HubSpot Account permissions
View the required account permissions
Chargebee Subscription
Rise or Scale plans

Overview

This integration syncs subscriber data from Chargebee into HubSpot. Essential Customer information - subscriptions, invoices, dues, plans and more are now available at a single glance without having to leave HubSpot. The integration brings the front office to center, with accurate, timely and contextual subscription and subscriber information that helps teams take the next best action for the customer.

How do teams benefit from this integration?

  • For Marketing teams - Segment and filter based on subscription activity, plans and more. Use this data to market with context via email, ads or any of the other channels supported by HubSpot
  • For Sales Teams - With contextual subscriber information now in your CRM, run cross sell and upsell campaigns, with intent rather than best guesses
  • For Success & Support Teams - Flag high value customers, send renewal notices, or even set alerts when dues cross a prescribed threshold.

Features

Leverage Subscriber Info for Marketing, Sales and Support

Leverage Subscriber Info for Marketing, Sales and Support

Chargebee is a subscription management platform that helps businesses sign up customers, collect recurring payments & manage subscriptions. Connect Chargebee to HubSpot and give your teams contextual subscriber information to help them take the next step

Visibility into the subscription pipeline

Visibility into the subscription pipeline

Record every subscription created in Chargebee with the appropriate deal stage. Give your teams the visibility of where each subscription is, so they can follow up effectively.

Use Subscription data for complex workflows

Use Subscription data for complex workflows

Subscriber data is more than just contact info. With 50+ data points that include invoices, due dates, subscription status, MRR and more, you can leverage HubSpot’s native filtering and segmentation capabilities to power up your customer outreach.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Customers

Contacts

Contacts

Orders

Contacts

Contacts

Subscriptions

Contacts

Contacts

Subscriptions

Companies

Companies

Subscriptions

Deals

Deals

Reviews

Average rating

2.7

Based on 12 ratings


Total reviews

12

Number of reviews all-time


5
8% complete
8%
4
34% complete
34%
3
16% complete
16%
2
0% complete
-0%
1
42% complete
42%

Average rating

2.7

Based on 12 ratings

Total reviews

12

Number of reviews all-time

5
8% complete
8%
4
34% complete
34%
3
16% complete
16%
2
0% complete
-0%
1
42% complete
42%

Filter reviews:

Sort:


1/5
    Apr 27, 2023

The most unprofessional company we’ve ever dealt with

Technically, chargebee does what we need it to do most of the time (there are at times sync issues, and failures to transfer data correctly, which is frustrating). However, the people we’ve dealt with as we’ve started to look at downgrading our plan with them have been so difficult, to the point of it being illegal and scammy, that we almost have to laugh. We’ve been lied to, we’ve been ignored for months on end and auto-renewed on plans we didn’t want while waiting on clarification questions to be answered, we’ve been put under pressure to sign terms that don’t suit us, put under pressure to sign amendments within 24 hours… this list is long and fails on so many basic levels of professionalism and customer service that it’s hard to get your head around. When you speak to their representatives, it becomes immediately clear that their priorities and culture are awful. They are more interested in squeezing money out of customers in the short term than anything else. Please look elsewhere. They are a risk to your business.

What problem are you trying to solve?

B2C membership payments

What do you like?

Technically, the platform does what we need it to do, most of the time! That’s not a huge pro.

What do you dislike?

Their customer service and commercial tactics. Boarding on being illegal and we’ll be testing that out very soon

  • Male, G.

  • Banking/Financial Services
  • 2 to 5 employees

1/5
    Jan 11, 2023

Does not work

The syncing between chargebee and husbspot does not work correctly. The setup in chargebee of customers and subscriptions does not work along the setup in HubSpot using companies, contacts and deals.

What problem are you trying to solve?

SaaS

  • Heigl, D.

  • Technology - Software
  • 26 to 50 employees

Reply from Inc, C., ChargebeeFeb 13, 2023
Hi David, We're sorry to hear that you experienced trouble while using our product. We have been constantly working to improve our HubSpot<>Chargebee integration based on customer feedback. We suggest you check out our recently released product, "Quote to Cash with Chargebee". It is more refined and hosts new functionalities. We would love for you to try it and see if it solves for the current challenges. Please feel free to reach out to our support team (support@chargebee.com) for any additional assistance or for more information.

This app requires one of the following Chargebee subscription plans.

Rise

$299

/month

For agile businesses beginning to transition from spreadsheets to automation and are preparing for quick growth.

  • 10 Users

  • Unlimited payment gateways

  • Tax profile - multiple countries

  • SaaS Metrics

  • Xero & QuickBooks

  • Salesforce & Avalara

  • Chargebee RevenueStory

includes USD 50K/mo revenue 0.6% of overage revenue

Rise

$299

/month

For agile businesses beginning to transition from spreadsheets to automation and are preparing for quick growth.

  • 10 Users

  • Unlimited payment gateways

  • Tax profile - multiple countries

  • SaaS Metrics

  • Xero & QuickBooks

  • Salesforce & Avalara

  • Chargebee RevenueStory

includes USD 50K/mo revenue 0.6% of overage revenue

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/03/2025

More info

Built by
Chargebee
Installs
1K installs
Categories
Languages this app is available in
English

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