Harvestr
Streamline the customer feedback loop between sales and product teams.
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Harvestr Subscription - Scale or Elite plans
Overview
1/6
Gather structured feedback from Sales and Success teams
Let commercial teams submit customer feedback from HubSpot contacts, companies and deals, without leaving the platform they use the most.
Create your own feedback templates to gather relevant information and context for a better understanding of customer needs.
Centralize feedback from all channels
Get a comprehensive overview of the needs by merging customer feedback from Sales with support tickets, user interviews and valuable inputs from the whole organization.
Leverage HubSpot customer data to identify priorities
Leverage Contact and Company data from HubSpot to prioritize product improvements according to how they drive acquisition and retention.
Focus engineering resources on what really matters for your customers and for your business.
Give business teams visibility on the product roadmap
Display a personalized roadmap for each customer right inside of HubSpot.
Help sales and customer success teams keep track of feedback status and empower them to generate new business opportunities.
Features
Escalate customer feedback to the product team
Create new product feedback from HubSpot and send it to the product team.
Enrich product feedback with HubSpot contact and company properties
Synchronize contact and company properties from HubSpot to Harvestr. Weigh product feedback based on related ARR, new revenue opportunities, customer segments, etc.
Leverage HubSpot customer data to identify product priorities
Leverage HubSpot contact and company data to measure the business impact of product opportunities. Build product roadmaps that drive business metrics like revenue and retention.
Close the feedback loop with sales teams and customers
Keep track of feedback status without leaving HubSpot and close the loop with customers to generate new business opportunities.
App Functionality
Shared Data
Companies | ||
Users |
Reviews
5.0
6
5.0
6
- Mar 7, 2023
It's game changer!
It really helps us keep customers and leads engaged, as our sales and CS teams can easily close the loop on each and every feedback. Easier said than done: Harvestr brings a clear context and data model to our product thinking process. And most of all, it's incredibly easy for our customer-facing teams to collect feedback. Any product management tool becomes useless as soon as feedback ins't coming in anymore... the Harvestr team tackled this internal adoption challenge from day 1 and it's working great for us : awesome HubSpot integration, slack, emails, front, chrome add-on... all the channels we need are here.
As a SaaS company, we rely heavily on our users and leads feedbacks. Our product team implemented Harvestr to identify the most impactful ideas and issues to tackle.
Sales and CS team can add new feedback anywhere in HubSpot using pre-filled templates, follow-up on released features et get all feedback history of a specific customer at a glance thanks to this integration.
Hard to see any...
Roussille, E.
Technology - Software - 6 to 10 employees
- Jan 5, 2023
Impressive Tool.
Harvestr keep me focus on my north stars metrics, and help me on what truly matters for my customers and business. I hightly recommand to use this tools on HubSpot it's a real must have.
I use Harvestr to priorize my feature ideas.
Pettinotti, A.
Technology - Software - 26 to 50 employees
Pricing
Scale
$65
/monthAll of our standard features
50 free contributors
HubSpot feedback integration
Dev tools integrations (Trello, Github, Jira Cloud, GitLab, Figma)
Bulk feedback categorization
Unlimited fields & views
Customer segments
Customer roadmaps
Customer data import
Scale
$65
/monthAll of our standard features
50 free contributors
HubSpot feedback integration
Dev tools integrations (Trello, Github, Jira Cloud, GitLab, Figma)
Bulk feedback categorization
Unlimited fields & views
Customer segments
Customer roadmaps
Customer data import
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 01/12/2024
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