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Survicate

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Survicate

HubSpot Certified App

Run Customer Feedback, NPS, CSAT & CES surveys integrated with HubSpot

Built by
Survicate
Installs
2K installs
Rating

4.6(65)

Sign in to installRequires Survicate subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Survicate Subscription
Starter, Growth, Volume, Pro, or Free plans

Overview

Survicate: Top-rated survey app for HubSpot 🔥


Survicate is a powerful customer feedback platform for collecting, analyzing, and acting on customer feedback—including directly within HubSpot. In 2025, Survicate was selected as one of the Essential Apps for Customer Service by HubSpot.


Our top-rated integration lets you embed surveys in HubSpot emails, enrich contact profiles with responses, and trigger HubSpot workflows based on feedback. With App Cards, you can access survey responses and send feedback to Survicate without leaving HubSpot.


Get better insights from your HubSpot contacts
  • Embed surveys in your HubSpot emails so customers can answer right from their inbox

  • Collect feedback at every touchpoint with link, website, in-product, and mobile app surveys and send responses to HubSpot

  • See Survicate survey responses right on your HubSpot record pages with App Cards - no more digging through events and switching between tools

  • Send feedback from calls, emails, and chats to Survicate for AI analysis straight from HubSpot contact profiles


Simplify and automate your feedback process
  • Set up the integration with one click - no coding needed

  • Trigger HubSpot marketing workflows based on survey responses

  • Reduce churn by proactively addressing negative feedback

  • Get more positive reviews, testimonials, case studies, and social proof from your loyal customers

  • Automate feedback categorization so your team can make decisions and act on insights faster


Deliver smooth and personalized customer experience
  • No need to ask survey respondents for contact details like email or name, Survicate automatically identifies who gave each answer

  • Follow up with customers individually and send relevant, personalized content based on survey responses

  • Send CES surveys after onboarding; CSAT surveys after ticket closure; and NPS surveys to gauge loyalty

  • Filter survey responses with respondents' custom attributes pulled from HubSpot


Gain deeper understanding faster with AI-powered tools
  • Create surveys in seconds with just one AI generator prompt

  • Automatically categorize and analyze feedback from all sources, including HubSpot insights, Survicate surveys, support chats, online reviews, and user interviews

  • Identify and address issues before they escalate

  • Chat with your AI Research Assistant to explore your feedback and spot patterns

  • Save time on analysis, focus on strategic thinking


Survicate Agency Program for HubSpot Certified Partners
  • Get free access to Survicate's premium features to showcase to clients

  • Join Survicate's Agency Program as a Trusted Agency partner and earn a 25% commission for the first year

  • Earn even more commission by becoming a Solutions Partner

  • Help clients truly understand their audience and refine their offering based on customer feedback

  • Expand your offering and increase billable hours with survey-related services

  • Get promoted on our Agency Directory to get in front of Survicate customers and win more business

  • Sign up, share your referral link, and open up a new revenue stream for your agency


HubSpot exclusive deal - Double your responses 🎁

Get 2x responses with Survicate

For a limited time, HubSpot customers can double their survey responses at no extra cost and enjoy personalized onboarding with a Survicate expert on any plan.


How to claim your deal:

  1. Purchase any Survicate plan before April 30, 2025.

  2. Connect your HubSpot account with Survicate.

  3. Contact our team to activate your exclusive offer.

Double responses = better insights to grow faster with Survicate + HubSpot!

Features

Improve customer experience metrics with NPS, CSAT, and CES surveys

Embed NPS, CSAT, and CES surveys directly in HubSpot emails and marketing campaigns for higher response rates. Monitor satisfaction at different stages of the customer relationship, from onboarding to long-term use.

Turn happy customers into brand advocates

Monitor customer satisfaction levels continuously and stay up to date with changing trends. Trigger HubSpot workflows based on high NPS or CSAT scores. Automatically ask satisfied customers for reviews, testimonials, or success stories.

Address negative feedback promptly to avoid bad reviews

Set up alerts for low scores or negative feedback to respond instantly to unhappy customers. Proactively address issues to reduce churn and mitigate the risk of negative reviews with timely follow-ups.

Capture more leads with smart website forms

Launch targeted and non-intrusive Contact Forms on your website. Send collected data to HubSpot and create new contacts automatically. Easily build newsletter lists or invite people to online events.

Automate your feedback analysis with AI

Let AI sort through feedback from all sources, including HubSpot, spotting trends and patterns automatically. Ask your AI Research Assistant anything about your customers for instant, data-backed answers.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Respondents

Contact Lists

Contact Lists

Respondents

Contacts

Contacts

Send feedback to Survicate

Tickets

Companies

Deals

Tickets

Companies

Deals

Survey answers

Contact Properties

Contact Properties

Survey answers

Timeline

Timeline

Reviews

Average rating

4.6

Based on 65 ratings


Total reviews

65

Number of reviews all-time


5
75% complete
75%
4
17% complete
17%
3
0% complete
-0%
2
6% complete
6%
1
2% complete
2%

Average rating

4.6

Based on 65 ratings

Total reviews

65

Number of reviews all-time

5
75% complete
75%
4
17% complete
17%
3
0% complete
-0%
2
6% complete
6%
1
2% complete
2%

Filter reviews:

Sort:


5/5
    Dec 12, 2025

Perfect HubSpot integration with excellent support and hassle-free setup!

Survicate works perfectly with HubSpot!

What do you like?

- Great integration contacts - Easy setup - Fast and reliable support

What do you dislike?

- None

  • Kałkowski, R.


Reply from Dworak, O., SurvicateDec 12, 2025
Hi there! Love to hear Survicate has been working perfectly with HubSpot for you. We appreciate your feedback, it has reached our team internally. Thanks again! ~ Ola from Survicate

5/5
    Dec 1, 2025

Great tool for surveys and reviews with great service.

Really convenient way to gather reviews.

What do you like?

Great customer service

What do you dislike?

I wish I could whitelist some IP addresses from reports.

  • Moskowitz, T.


Reply from Dworak, O., SurvicateDec 12, 2025
Hi there! Thank you so much for taking the time to review Survicate. We really appreciate your feedback. ~ Ola from Survicate

This app requires one of the following Survicate subscription plans.

Starter

$79

/month

For short-term projects or testing and experimenting with feedback.

  • 100 responses per month

  • 2 active surveys

  • Unlimited responses with overage charges

  • Add your company logo

  • Build a brand theme library

  • Custom intro and thank-you screens

  • Survey-level analytics

  • Export raw data and visual reports

  • AI survey answers categorization

  • AI Research Assistant chat

  • Talk with a human in less than 5 min

  • Book office hours with Customer Success

Starter

$79

/month

For short-term projects or testing and experimenting with feedback.

  • 100 responses per month

  • 2 active surveys

  • Unlimited responses with overage charges

  • Add your company logo

  • Build a brand theme library

  • Custom intro and thank-you screens

  • Survey-level analytics

  • Export raw data and visual reports

  • AI survey answers categorization

  • AI Research Assistant chat

  • Talk with a human in less than 5 min

  • Book office hours with Customer Success

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/30/2025

More info

Built by
Survicate
Installs
2K installs
Categories
Languages this app is available in
English

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