Survicate
Run Customer Feedback, NPS, CSAT & CES surveys integrated with HubSpot
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Survicate Subscription - Starter, Growth, Volume, Pro, or Free plans
Overview
1/9
Survicate: Top-rated survey app for HubSpot 🔥
Survicate is a powerful customer feedback platform for collecting, analyzing, and acting on customer feedback—including directly within HubSpot. In 2025, Survicate was selected as one of the Essential Apps for Customer Service by HubSpot.
Our top-rated integration lets you embed surveys in HubSpot emails, enrich contact profiles with responses, and trigger HubSpot workflows based on feedback. With App Cards, you can access survey responses and send feedback to Survicate without leaving HubSpot.
Get better insights from your HubSpot contacts
Embed surveys in your HubSpot emails so customers can answer right from their inbox
Collect feedback at every touchpoint with link, website, in-product, and mobile app surveys and send responses to HubSpot
See Survicate survey responses right on your HubSpot record pages with App Cards - no more digging through events and switching between tools
Send feedback from calls, emails, and chats to Survicate for AI analysis straight from HubSpot contact profiles
Simplify and automate your feedback process
Set up the integration with one click - no coding needed
Trigger HubSpot marketing workflows based on survey responses
Reduce churn by proactively addressing negative feedback
Get more positive reviews, testimonials, case studies, and social proof from your loyal customers
Automate feedback categorization so your team can make decisions and act on insights faster
Deliver smooth and personalized customer experience
No need to ask survey respondents for contact details like email or name, Survicate automatically identifies who gave each answer
Follow up with customers individually and send relevant, personalized content based on survey responses
Send CES surveys after onboarding; CSAT surveys after ticket closure; and NPS surveys to gauge loyalty
Filter survey responses with respondents' custom attributes pulled from HubSpot
Gain deeper understanding faster with AI-powered tools
Create surveys in seconds with just one AI generator prompt
Automatically categorize and analyze feedback from all sources, including HubSpot insights, Survicate surveys, support chats, online reviews, and user interviews
Identify and address issues before they escalate
Chat with your AI Research Assistant to explore your feedback and spot patterns
Save time on analysis, focus on strategic thinking
Survicate Agency Program for HubSpot Certified Partners
Get free access to Survicate's premium features to showcase to clients
Join Survicate's Agency Program as a Trusted Agency partner and earn a 25% commission for the first year
Earn even more commission by becoming a Solutions Partner
Help clients truly understand their audience and refine their offering based on customer feedback
Expand your offering and increase billable hours with survey-related services
Get promoted on our Agency Directory to get in front of Survicate customers and win more business
Sign up, share your referral link, and open up a new revenue stream for your agency
HubSpot exclusive deal - Double your responses 🎁
Get 2x responses with Survicate
For a limited time, HubSpot customers can double their survey responses at no extra cost and enjoy personalized onboarding with a Survicate expert on any plan.
How to claim your deal:
Purchase any Survicate plan before April 30, 2025.
Connect your HubSpot account with Survicate.
Contact our team to activate your exclusive offer.
Double responses = better insights to grow faster with Survicate + HubSpot!
Features
Improve customer experience metrics with NPS, CSAT, and CES surveys
Embed NPS, CSAT, and CES surveys directly in HubSpot emails and marketing campaigns for higher response rates. Monitor satisfaction at different stages of the customer relationship, from onboarding to long-term use.
Turn happy customers into brand advocates
Monitor customer satisfaction levels continuously and stay up to date with changing trends. Trigger HubSpot workflows based on high NPS or CSAT scores. Automatically ask satisfied customers for reviews, testimonials, or success stories.
Address negative feedback promptly to avoid bad reviews
Set up alerts for low scores or negative feedback to respond instantly to unhappy customers. Proactively address issues to reduce churn and mitigate the risk of negative reviews with timely follow-ups.
Capture more leads with smart website forms
Launch targeted and non-intrusive Contact Forms on your website. Send collected data to HubSpot and create new contacts automatically. Easily build newsletter lists or invite people to online events.
Automate your feedback analysis with AI
Let AI sort through feedback from all sources, including HubSpot, spotting trends and patterns automatically. Ask your AI Research Assistant anything about your customers for instant, data-backed answers.
App Functionality
Shared Data
Respondents | ||
Respondents | ||
Send feedback to Survicate | ||
Survey answers | ||
Survey answers |
Reviews
4.6
64
4.6
64
- Dec 1, 2025
Great tool for surveys and reviews with great service.
Really convenient way to gather reviews.
Great customer service
I wish I could whitelist some IP addresses from reports.
Moskowitz, T.
- Nov 24, 2025
Simple setup, powerful results - seamless HubSpot integration made rolling out surveys to 2,000 clients a breeze with excellent support from the team
Simple implementation. Great Big Impact! We were looking for a more robust survey system, integrated with HubSpot, to roll out to almost two-thousand clients. Whatever we chose absolutely had to work seamlessly with HubSpot. Found Survicate in the Marketplace. Checked it out. Met with a great service rep, Mikki, and was really impressed by the reporting capabilities. Once we set up our account, found that within a few clicks we could connect it to our HubSpot account and literally within two hours I had built our first client survey. The easy to read reporting dashboards in Survicate have made monitoring responses so easy.
simple interface; easy to navigate; wide variety of question types, including logic based responses and leads to next question; dashboard reports are easy to read; proactive and responsive customer support
I'll let you know if something comes up
Marohn, M.
Starter
$79
/monthFor short-term projects or testing and experimenting with feedback.
100 responses per month
2 active surveys
Unlimited responses with overage charges
Add your company logo
Build a brand theme library
Custom intro and thank-you screens
Survey-level analytics
Export raw data and visual reports
AI survey answers categorization
AI Research Assistant chat
Talk with a human in less than 5 min
Book office hours with Customer Success
Starter
$79
/monthFor short-term projects or testing and experimenting with feedback.
100 responses per month
2 active surveys
Unlimited responses with overage charges
Add your company logo
Build a brand theme library
Custom intro and thank-you screens
Survey-level analytics
Export raw data and visual reports
AI survey answers categorization
AI Research Assistant chat
Talk with a human in less than 5 min
Book office hours with Customer Success
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/03/2025
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