WhatsApp Connect
HubSpot WhatsApp integration for context-driven, CRM-powered messaging
Built by - MakeWebBetter
Installs - 10+ installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
WhatsApp Connect Subscription - Free Plan or Premium plans
Overview
1/8
Get WhatsApp CRM integration to standardize campaigns and 1:1 messaging using Meta-approved templates.
Bringing structured WhatsApp messaging into HubSpot. The WhatsApp Connect binds the CRM experience with your WhatsApp Business for your contacts.
Built specifically for HubSpot users, the integration replaces manual workarounds with reliable, template-approved WhatsApp messaging at scale.
The HubSpot WhatsApp Integration further facilitates 1:1 messages, bulk send-outs, WhatsApp campaigns, automated sends, conversations management, and monitoring. Ultimately, bringing your WhatsApp-CRM together and keeping you in command.
What makes it an essential?
Centralized workspace offering a unified messaging layer for WhatsApp Business users.
Campaign messaging made simple with Meta-approved templates and CSV uploads.
WhatsApp HubSpot sync, with message context & history living inside HubSpot.
Quality engagement with automated send-outs based on smart rules and triggers.
Dedicated framework to obtain Meta-approval for WhatsApp message templates.
Status monitoring (success/fail) across webhooks, ecosystem, and delivery layers.
Self-healing send-outs with retry controls, on top of manual retry and management.
Real-Life Scenarios
Transactional notifications: Order updates, delivery alerts
Lifecycle messaging: Onboarding, nurturing, re-engagement
Targeted campaigns: Promotions, personalized outreach
Service messaging: Appointment reminders, ticket updates
Features
WhatsApp Campaigns
Reach specific segments with bulk-sends and WhatsApp campaigns. Utilize CSV upload functionality and Meta-approved templates, built in for structured messaging and dispatch control. (Campaign scheduling coming soon.)
Workflow-Triggered WhatsApp Messaging
WhatsApp Connect enables you to trigger message send-outs for tailored messaging and nurturing using HubSpot workflows, based on HubSpot workflow triggers (events, delays, conditions).
Templates, Builder & Approval Status
Create your own WhatsApp templates with text, image, & button components, submit for Meta approval, and track approval status, all managed from a single space.
Failed Message Monitoring & Retry
Monitor, edit, and manage messages that failed at API request, webhooks, ecosystem, or delivery levels. Get a reliable retry mechanism built in for foolproof redressal, or manually retry individual failed sends
Dashboard & Activity Overview
The unified view offers complete visibility into your WhatsApp send activity and failed message insights with a comprehensive status overview. The at-a-glance view of sent, pending, & failed messages is also accessible within the HubSpot contact timeline.
1:1 Messaging
Utilize prebuilt message templates to create new chats and interact with existing contacts in individual conversations, all manageable from a HubSpot app card feature or a dedicated space within the app.
App Functionality
Shared Data
Files | ||
Leads | ||
Messaging Engagement Data | ||
WhatsApp Conversations |
Reviews
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Pricing
Free Plan
$0
For small teams getting started with WhatsApp in HubSpot
Add one WhatsApp Account
Up to 100 Free WhatsApp Messages
Free Plan
$0
For small teams getting started with WhatsApp in HubSpot
Add one WhatsApp Account
Up to 100 Free WhatsApp Messages
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 03/17/2026
More info
Built by - MakeWebBetter
Installs - 10+ installs
Categories Languages this app is available in English
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