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Sinch Engage SMS

Sinch Engage SMS-icon
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Sinch Engage SMS

Aplicación certificada por HubSpot

The easiest way to send SMS, MMS, WhatsApp, and RCS in HubSpot.

Desarrollado por
Sinch
Instalaciones
2K instalaciones
Clasificación

4,4

(66)

Inicia sesión para instalarRequiere suscripción a Sinch Engage SMS
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Requisitos

Plan de HubSpot
Permisos de cuenta de HubSpot
Ver los permisos de cuenta requeridos
Suscripción: Sinch Engage SMS
Suscripciones: Basics, Conversations, Pro, Pro Plus o Advanced

Vista general

Bring SMS, MMS, RCS, and WhatsApp directly into your HubSpot workflows with Sinch Engage (formerly MessageMedia) — a HubSpot Essential App and trusted messaging platform powering over 70,000 businesses and 650M+ messages every month.


With this integration, you can automate outreach, personalize follow-ups, and engage customers in real time — all without leaving HubSpot. Whether it's a deal update, support ticket, or marketing campaign, every message reaches your customers on the channels they use the most.


Built for HubSpot Marketing, Sales, and Service Hubs, Sinch Engage connects seamlessly to your automations, lists, and customer records — helping teams deliver more personalized, measurable, and compliant messaging at scale.


Additionally, for Service Hub Teams, this also means the ability to support AI-assisted conversations (powered by Breeze) by connecting Sinch Engage to HubSpot's Customer Agent in Help Desk, enabling faster responses over SMS with clear handoff to a live agent when needed.


From outbound campaigns to two-way conversations and automated support interactions, Sinch Engage gives teams a single, flexible messaging platform to engage customers, reduce manual work, and drive better outcomes across the entire customer lifecycle.


Why HubSpot users choose Sinch Engage for SMS, MMS, RCS, and WhatsApp


  • HubSpot Essential App: A trusted, certified integration built to work natively across Marketing, Sales, and Service Hubs.

  • NEW RCS-enabled: Be among the first to send branded, verified, rich messages that include buttons, images, and carousels.

  • NEW Service Hub automation with AI: Power faster, more efficient support conversations by connecting Sinch Engage to HubSpot's Customer Agent in Help Desk.

  • Enterprise-grade compliance: Built-in GDPR, TCPA, and 10DLC protections with automated opt-out management.

  • Proven ROI: Customers like Vinomofo achieved 120x ROI simply by adding SMS to their HubSpot workflows.

  • 24/7 expert support: Get live help whenever you need it — from specialist trained in HubSpot messaging.

Setup HubSpot text messaging in minutes


  1. Install the Sinch Engage integration from the HubSpot App Marketplace.

  2. Connect your HubSpot account and provision a local or toll-free number.

  3. Build your workflows using our ready-made templates for marketing, sales, and support.

  4. Launch campaigns that scale — while staying secure, compliant, and on brand.

Free 14-day trial available. No credit card required.


Sinch is a registered trademark of Sinch AB (Sweden).

Provider details: “Sinch Engage” (provided by Sinch Sweden AB in Europe) and “Sinch MessageMedia” (provided by MessageMedia U.S.A. Inc in North America and Message4U Pty Ltd in Australia and other countries).

Características

Automations and templates made simple.

Automations and Templates Made Simple

Automate SMS, MMS, WhatsApp, and RCS messages directly in HubSpot workflows to save time and boost engagement. Send lead nurture sequences, deal updates, and surveys — or trigger follow-ups based on customer actions. Use branded templates and merge fields for personalized, on-brand communication at scale.

All messages in one HubSpot contact view.

All Messages in One HubSpot Contact View

Track every SMS, MMS, WhatsApp, and RCS message on HubSpot contact records for a complete view of every conversation. Keep sales and marketing aligned with unified messaging history that improves follow-ups, context, and collaboration across your team.

Analytics & reporting that drive results.

Analytics & Reporting That Drive Results

Measure the impact of every SMS and MMS campaign — all inside HubSpot. Track reads, clicks, and conversions with real-time dashboards that show what’s working. Use these insights to refine workflows, improve targeting, and boost ROI across channels.

Branded SMS templates for personalized messaging.

Branded SMS Templates for Personalized Messaging

Save time without losing the human touch. Create or use pre-built SMS, WhatsApp, and RCS templates that reflect your brand voice. Personalize messages with HubSpot merge fields for names, dates, and offers — and keep every interaction consistent, compliant, and on-brand.

Centralized conversations in HubSpot Inbox.

Centralized Conversations in HubSpot Inbox

Manage all your SMS and MMS conversations directly within HubSpot’s Conversations Inbox. View, reply, and collaborate in real time — keeping support, sales, and marketing perfectly aligned. Deliver faster responses and more personal customer experiences, all in one place.

Rich, branded RCS messaging that drive action.

*NEW* Rich, Branded RCS Messaging That Drive Action

Bring your messaging to life with interactive, branded RCS. Send verified, media-rich messages with buttons, images, suggested replies, and carousels — all automated through HubSpot workflows. Deliver more engaging customer experiences that boost trust, clicks, and conversions.

Automate frontline support and resolve customer questions instantly

*NEW* AI-Powered Support in HubSpot Help Desk & Service Hub

Connect Sinch Engage to HubSpot Help Desk and Service Hub to automate frontline customer support over SMS. Instantly resolve common questions using HubSpot’s Customer Agent, keep AI- and human-led messages unified in a single conversation thread, and seamlessly escalate complex issues to a live agent.

Funcionalidad de la aplicación

Datos compartidos
Fuente de datos
Dirección de sincronización
En HubSpot
En HubSpot

Contacts

Contactos

Contactos

Link Clicks

Cronología

Cronología

Message Content

Contactos

Contactos

Message Content

Workflows

Workflows

Message Content

Cronología

Cronología

Message Status

Contactos

Contactos

Message Status

Cronología

Cronología

Valoraciones

Valoración promedio

4,4

Basado en 66 valoraciones


Número total de reseñas

66

Número de reseñas de todos los tiempos


5
71% completo
71 %
4
11% completo
11 %
3
7% completo
7 %
2
8% completo
8 %
1
3% completo
3 %

Valoración promedio

4,4

Basado en 66 valoraciones

Número total de reseñas

66

Número de reseñas de todos los tiempos

5
71% completo
71 %
4
11% completo
11 %
3
7% completo
7 %
2
8% completo
8 %
1
3% completo
3 %

Filtrar valoraciones:

Ordenar:


3/5
    12 de ene. de 2026

Problemas frustrantes en la navegación de contactos a pesar de los continuos esfuerzos del servicio de asistencia por resolver los problemas de las notificaciones por SMS.

estamos teniendo problemas con el tener que buscar el contacto en lugar de ser capaz de hacer clic en el contacto que recibimos una notificacion de un sms de un cliente. Ha habido muchas idas y venidas con Sinch para solucionar este problema.

  • Cabrol, C.

Traducido from English. Ver original texto

4/5
    10 de nov. de 2025

Funciona muy bien con grandes características

Funciona muy bien. Hay algunas funciones que no están disponibles en HubSpot pero que son geniales en Sinch Engage, como el envío programado.

¿Qué te gusta?

rápido y sencillo

¿Qué te disgusta?

Sin envío programado

  • Lüppert, M.

Traducido from English. Ver original texto

Respuesta de Team, S., Sinch23 de dic. de 2025
Hola - ¡Gracias por tus comentarios! Nos alegra saber que todo funciona bien y que la configuración ha sido rápida y sencilla para tu equipo. Sabemos que el envío programado es una función que muchos usuarios de HubSpot están buscando. La buena noticia es que su lanzamiento está previsto para principios del año que viene. Te agradecemos que te hayas tomado el tiempo de compartir tu experiencia y tus comentarios - Equipo Sinch

Esta aplicación requiere uno de los planes de suscripción de Sinch Engage SMS.

Basics

49 US$

/mes

Get started quickly with our messaging platform must-haves

  • Trial includes 25 free credits

  • 24/7 global support

  • Included messages per month

  • Plan rates & inclusions differ per region (visit our pricing page in your region for a more detailed breakdown)

  • Send and receive messages directly within contact records

  • Messages recorded in contact

  • Social sending

  • Add SMS triggers or actions to your Contact & Deals Workflow Automations

  • Short trackable links

  • De-duplication

  • Familiar sender

  • International SMS & MMS (rates & inclusions differ per region)

Basics

49 US$

/mes

Get started quickly with our messaging platform must-haves

  • Trial includes 25 free credits

  • 24/7 global support

  • Included messages per month

  • Plan rates & inclusions differ per region (visit our pricing page in your region for a more detailed breakdown)

  • Send and receive messages directly within contact records

  • Messages recorded in contact

  • Social sending

  • Add SMS triggers or actions to your Contact & Deals Workflow Automations

  • Short trackable links

  • De-duplication

  • Familiar sender

  • International SMS & MMS (rates & inclusions differ per region)

* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 22/01/2026

Más información

Desarrollado por
Sinch
Instalaciones
2K instalaciones
Categorías
Idiomas en los que está disponible esta aplicación
Francés y Inglés

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