AskNicely
Power the World's Best Customer Experience
Requisitos
Plan de HubSpot Funciona con todos los planes de HubSpot Más información Permisos de cuenta de HubSpot - Ver los permisos de cuenta requeridos
Suscripción: AskNicely - Suscripciones: Learn, Grow o Transform
Vista general
1/4 - Increase response rates to maximize engagement with customers.
Keep your customers coming back by building an exceptional customer experience program with AskNicely for HubSpot. Use NPS, CSAT, and Five Star to track customer happiness and equip your teams with the insights they need to succeed.
AI powered surveys and real-time insights
Easily collect, analyze, and act on real-time feedback. With AskNicely and HubSpot, you'll make data-driven decisions that enhance every interaction.
Empower your teams
Give your teams clear visibility into the customer voice, helping them consistently deliver world-class service.
Prevent customer churn
Stay ahead of issues by creating alerts for “at risk” customers, so your teams can take action before it's too late.
Boost customer advocacy
Turn happy customers into your biggest advocates - drive reviews, testimonials, and referrals, growing your brand and your reputation.
Características
Collect customer feedback across the customer life-cycle.
AskNicely for HubSpot enables businesses to collect, analyze and action customer feedback across key moments in the customer life-cycle. Use smart lists to survey customers along their journey .ex. New Client Sign Up, Post Implementation, Closed Support Ticket in HubSpot Service Hub.
Link NPS, CSAT and CES to contact records in HubSpot.
AskNicely empowers your people with visibility of real time customer feedback, promoting a customer obsessed culture. NPS, CSAT and CES scores and comments are visible from within HubSpot, in real-time.
Turn your promoters into brand advocates.
Realize the potential of the flywheel by encouraging promoters to work for you! Automate client referral programs and requests for online reviews on leading review sites like G2, Capterra, TrustPilot and many more - using AskNicely for HubSpot.
Funcionalidad de la aplicación
Datos compartidos
Contact Lists | ||
Contacts | ||
Responses | ||
Responses |
Valoraciones
- 28 de abr. de 2021
AskNicely
AskNicely is going well so far and allowing us to close loops with customers and improve our relationships with our customers.
We want to measure the success of our customer service team and service in general.
It is intuitive and easy to use.
I would like an integration to send surveys directly through Intercom.
Hirschkron, S.
Automotriz y transporte - De 11 a 25 empleados
- 28 de jul. de 2020
No se puede utilizar el informe HS para sincronizar con AskNicely
Es una buena herramienta. Ya la hemos utilizado durante más de un año y estamos contentos con el producto.
Encuestas NPS
Configúralo y deja que funcione por ti.
No poder sincronizar los informes de HS. Tenemos que utilizar las listas de HS que tienen limitaciones en el momento de obtener los datos básicos en la sincronización con AskNicely. Esto ha creado un montón de problemas y no hemos sido capaces de encontrar una solución a ellos todavía (después de 2 semanas de activar la integración). Sólo necesitamos sincronizar 5 campos entre ambos sistemas y cada vez es más difícil hacerlo.
Litre, J.
Servicios al consumidor - De 26 a 50 empleados
Learn
449 US$
/mesCapture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
Learn
449 US$
/mesCapture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 12/11/2024
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