AskNicely
Power the World's Best Customer Experience
Krav
HubSpot-abonnement Fungerer med all HubSpot-planer Få mere at vide Tilladelser til HubSpot-konto - Se de nødvendige kontotilladelser
AskNicely abonnement - Learn, Grow eller Transform planer
Oversigt
1/4 - Increase response rates to maximize engagement with customers.
Keep your customers coming back by building an exceptional customer experience program with AskNicely for HubSpot. Use NPS, CSAT, and Five Star to track customer happiness and equip your teams with the insights they need to succeed.
AI powered surveys and real-time insights
Easily collect, analyze, and act on real-time feedback. With AskNicely and HubSpot, you'll make data-driven decisions that enhance every interaction.
Empower your teams
Give your teams clear visibility into the customer voice, helping them consistently deliver world-class service.
Prevent customer churn
Stay ahead of issues by creating alerts for “at risk” customers, so your teams can take action before it's too late.
Boost customer advocacy
Turn happy customers into your biggest advocates - drive reviews, testimonials, and referrals, growing your brand and your reputation.
Funktioner
Collect customer feedback across the customer life-cycle.
AskNicely for HubSpot enables businesses to collect, analyze and action customer feedback across key moments in the customer life-cycle. Use smart lists to survey customers along their journey .ex. New Client Sign Up, Post Implementation, Closed Support Ticket in HubSpot Service Hub.
Link NPS, CSAT and CES to contact records in HubSpot.
AskNicely empowers your people with visibility of real time customer feedback, promoting a customer obsessed culture. NPS, CSAT and CES scores and comments are visible from within HubSpot, in real-time.
Turn your promoters into brand advocates.
Realize the potential of the flywheel by encouraging promoters to work for you! Automate client referral programs and requests for online reviews on leading review sites like G2, Capterra, TrustPilot and many more - using AskNicely for HubSpot.
Appfunktionalitet
Delte data
Contact Lists | ||
Contacts | ||
Responses | ||
Responses |
Anmeldelser
- 28. apr 2021
AskNicely
AskNicely is going well so far and allowing us to close loops with customers and improve our relationships with our customers.
We want to measure the success of our customer service team and service in general.
It is intuitive and easy to use.
I would like an integration to send surveys directly through Intercom.
Hirschkron, S.
Bil og transport - 11 til 25 medarbejdere
- 28. jul 2020
Kan ikke bruge HS-rapport til at synkronisere med AskNicely
Det er et godt værktøj. Vi har brugt det i over et år, og vi er tilfredse med produktet.
NPS-undersøgelser
Sæt det op, og lad det køre for dig.
Ikke i stand til at synkronisere HS-rapporter. Vi er nødt til at bruge HS-lister, som har begrænsninger på nuværende tidspunkt for at få grundlæggende data synkroniseret med AskNicely. Dette har skabt mange problemer, og vi har endnu ikke været i stand til at finde en løsning på dem (efter 2 uger med integrationen slået til). Vi skal bare synkronisere 5 felter mellem begge systemer, og det bliver sværere og sværere at gøre.
Litre, J.
Forbrugertjenester - 26 til 50 medarbejdere
Priser
Learn
449 US$
/månedCapture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
Learn
449 US$
/månedCapture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
* Priserne her er kun til visningsformål. Alle priser er ekskl. afgifter, incitamenter, rabatter eller andre prisvariabler. Du bør kontakte partneren for at få de mest ajourførte og korrekte prisoplysninger. HubSpot påtager sig intet ansvar for disse prisoplysninger, som leveres af vores partnere. Priser sidst opdateret: 12.11.2024
Flere oplysninger
Udviklet af - AskNicely
Installeringer - 200+ installationer
Kategorier Sprog som denne app er tilgængelig på Engelsk
Nyheder
