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1/4 - Increase response rates to maximize engagement with customers.
Keep your customers coming back by building an exceptional customer experience program with AskNicely for HubSpot. Use NPS, CSAT, and Five Star to track customer happiness and equip your teams with the insights they need to succeed.
AI powered surveys and real-time insights
Easily collect, analyze, and act on real-time feedback. With AskNicely and HubSpot, you'll make data-driven decisions that enhance every interaction.
Empower your teams
Give your teams clear visibility into the customer voice, helping them consistently deliver world-class service.
Prevent customer churn
Stay ahead of issues by creating alerts for “at risk” customers, so your teams can take action before it's too late.
Boost customer advocacy
Turn happy customers into your biggest advocates - drive reviews, testimonials, and referrals, growing your brand and your reputation.
功能
Collect customer feedback across the customer life-cycle.
AskNicely for HubSpot enables businesses to collect, analyze and action customer feedback across key moments in the customer life-cycle. Use smart lists to survey customers along their journey .ex. New Client Sign Up, Post Implementation, Closed Support Ticket in HubSpot Service Hub.
Link NPS, CSAT and CES to contact records in HubSpot.
AskNicely empowers your people with visibility of real time customer feedback, promoting a customer obsessed culture. NPS, CSAT and CES scores and comments are visible from within HubSpot, in real-time.
Turn your promoters into brand advocates.
Realize the potential of the flywheel by encouraging promoters to work for you! Automate client referral programs and requests for online reviews on leading review sites like G2, Capterra, TrustPilot and many more - using AskNicely for HubSpot.
應用程式功能
共用資料
 Contact Lists | ||
Contacts | ||
Responses | ||
Responses |
評論
- 2021年4月28日
AskNicely
AskNicely is going well so far and allowing us to close loops with customers and improve our relationships with our customers.
We want to measure the success of our customer service team and service in general.
It is intuitive and easy to use.
I would like an integration to send surveys directly through Intercom.
Hirschkron, S.
汽車和運輸 - 11 至 25 位員工
- 2020年7月28日
无法使用 HS 报告与 AskNicely 同步
这是一个很好的工具。我们已经用了一年多，对产品很满意。
NPS 调查
设置好它，让它为你运行。
无法同步 HS 报告。我们必须使用 HS 列表，而 HS 列表在获取与 AskNicely 同步的基本数据方面存在限制。这造成了很多问题，我们还没有找到解决这些问题的办法（在开启集成 2 周后）。我们只需要在两个系统之间同步 5 个字段，但这越来越难实现。
Litre, J.
消費者服務 - 26 至 50 位員工
價格
Learn
US$449
/ 月Capture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
Learn
US$449
/ 月Capture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
* 此處顯示的價格僅供參考。所有價格均不包含稅金、獎勵、折扣或其他價格變數。如需最新的正確價格資訊，請連絡合作夥伴。HubSpot 對合作夥伴所提供的價格資訊不承擔任何責任。上次更新價格時間：2024/11/12
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