AskNicely
Power the World's Best Customer Experience
Requisiti
Piano HubSpot Funziona con tutti i piani HubSpot Scopri di più Autorizzazioni dell'account HubSpot - Visualizza le autorizzazioni dell'account richieste
Abbonamento AskNicely - Piani Learn, Grow o Transform
Panoramica
1/4 - Increase response rates to maximize engagement with customers.
Keep your customers coming back by building an exceptional customer experience program with AskNicely for HubSpot. Use NPS, CSAT, and Five Star to track customer happiness and equip your teams with the insights they need to succeed.
AI powered surveys and real-time insights
Easily collect, analyze, and act on real-time feedback. With AskNicely and HubSpot, you'll make data-driven decisions that enhance every interaction.
Empower your teams
Give your teams clear visibility into the customer voice, helping them consistently deliver world-class service.
Prevent customer churn
Stay ahead of issues by creating alerts for “at risk” customers, so your teams can take action before it's too late.
Boost customer advocacy
Turn happy customers into your biggest advocates - drive reviews, testimonials, and referrals, growing your brand and your reputation.
Funzionalità
Collect customer feedback across the customer life-cycle.
AskNicely for HubSpot enables businesses to collect, analyze and action customer feedback across key moments in the customer life-cycle. Use smart lists to survey customers along their journey .ex. New Client Sign Up, Post Implementation, Closed Support Ticket in HubSpot Service Hub.
Link NPS, CSAT and CES to contact records in HubSpot.
AskNicely empowers your people with visibility of real time customer feedback, promoting a customer obsessed culture. NPS, CSAT and CES scores and comments are visible from within HubSpot, in real-time.
Turn your promoters into brand advocates.
Realize the potential of the flywheel by encouraging promoters to work for you! Automate client referral programs and requests for online reviews on leading review sites like G2, Capterra, TrustPilot and many more - using AskNicely for HubSpot.
Funzionalità dell'app
Dati condivisi
Contact Lists | ||
Contacts | ||
Responses | ||
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Recensioni
- 28 apr 2021
AskNicely
AskNicely is going well so far and allowing us to close loops with customers and improve our relationships with our customers.
We want to measure the success of our customer service team and service in general.
It is intuitive and easy to use.
I would like an integration to send surveys directly through Intercom.
Hirschkron, S.
Settore automobilistico e trasporti - 11 - 25 dipendenti
- 28 lug 2020
Non è possibile utilizzare il report HS per la sincronizzazione con AskNicely
È un buon strumento. Lo abbiamo usato per oltre un anno e siamo soddisfatti del prodotto.
Sondaggi NPS
Impostatelo e lasciatelo funzionare per voi.
Non è possibile sincronizzare i rapporti HS. Dobbiamo utilizzare le liste di HS, che al momento hanno delle limitazioni, per ottenere i dati di base da sincronizzare con AskNicely. Questo ha creato molti problemi e non siamo ancora riusciti a trovare una soluzione (dopo 2 settimane dall'attivazione dell'integrazione). Abbiamo solo bisogno di sincronizzare 5 campi tra i due sistemi e sta diventando sempre più difficile farlo.
Litre, J.
Servizi ai consumatori - 26 - 50 dipendenti
Learn
449 USD
/meseCapture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
Learn
449 USD
/meseCapture key customer insights
NPS, 5-Star, CSAT & CES metrics
Email, SMS and web based surveys
Survey branching & triggering logic
Follow up workflow automation
Simple reports
Theme analysis
TV Dashboard
30+ out of box integrations
* I prezzi riportati sono a scopo informativo. I prezzi non includono tasse, incentivi, sconti o altre variabili. Contatta il partner per ricevere il tariffario aggiornato. HubSpot declina qualsiasi responsabilità circa le informazioni di prezzo fornite dai propri partner. Ultimo aggiornamento tariffario: 12/11/2024
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