Hake Digital

Muy recomendable

Cogí el proyecto para pasar a HubSpot no mucho después de unirme a RIAS y Rob y Robert eran tan fáciles de trabajar para ponerse al día en el proyecto. Han sido increíblemente pacientes con nuestra línea de tiempo y muchas preguntas a través de todo el proceso. Han ido más allá en su nivel de apoyo consiguiendo que todo el mundo se configure en HubSpot y ofreciendo formación a los equipos de toda la organización. Su actitud para hacer todo bien ha valido la pena y estamos muy contentos con nuestra nueva configuración en HubSpot.

Brillante

Llevamos varios años trabajando con Robert y el equipo de Hake y, desde nuestra configuración inicial hasta el desarrollo de una API personalizada y la creación de nuestro servicio de asistencia, han sido brillantes en todo, desde la formación hasta la resolución de problemas. Recomiendo encarecidamente a Robert, Rob y el equipo de Hake: son minuciosos, considerados y receptivos. Cada vez que hemos necesitado ayuda externa, siempre tienen buenos socios para cualquier servicio que no ofrezcan internamente. En general, un equipo estupendo, afable y con los pies en la tierra que hace las cosas con rapidez, eficacia y profesionalidad. Sabemos que seguiremos recurriendo a ellos en los próximos años. Nuestro agradecimiento a Robert y a su equipo por todo el apoyo prestado hasta ahora.

Muy recomendable para la revisión y estrategia de CRM

Hemos estado trabajando con esta agencia para implementar y revisar nuestra estrategia de CRM, y sinceramente no podría recomendarlos más. Intervinieron para ayudarnos a desenredar lo que era un pequeño lío, y su apoyo ha sido excepcional desde el principio. El equipo es increíblemente competente, flexible y realmente complaciente. Han aportado ideas nuevas y una dirección clara, dedicando siempre tiempo a comprender nuestras necesidades y a escuchar lo que intentamos conseguir. Ha sido como una verdadera colaboración, y el impacto ha sido significativo. Los recomendaría a cualquier empresa que quiera llevar su CRM al siguiente nivel.

Un servicio increíble

Recomiendo encarecidamente a Robert y a su equipo de Hake Digital por sus servicios de onboarding de HubSpot. Nos fueron recomendados inicialmente por HubSpot para la formación onboarding, y me alegro mucho de que así fuera. Las sesiones de formación fueron claras, detalladas y adaptadas a nuestra configuración específica, lo que nos ayudó a integrar HubSpot a la perfección tanto con nuestro sitio web Shopify como con el sistema EPOS de la tienda. Robert y su equipo estuvieron siempre disponibles para responder preguntas y ofrecer orientación, yendo más allá para asegurarse de que estuviéramos seguros y totalmente equipados para sacar el máximo provecho de la plataforma. Su apoyo ha sido invaluable, y ahora nos sentimos mucho más seguros navegando y utilizando HubSpot de manera efectiva en nuestras operaciones diarias. No dudaría en recomendar Hake Digital a cualquiera que quiera ponerse en marcha con HubSpot de la manera correcta.

Exceptional onboarding experience

HAKE Digital provided an exceptional onboarding experience for our company's transition from Microsoft Dynamics to HubSpot. Their personalised approach significantly eased our transition, allowing us to become operational and knowledgeable in just a few weeks — much faster than HubSpot's standard 90-day onboarding period. The team demonstrated deep expertise in the HubSpot platform while offering tailored guidance that addressed our specific business needs. Their hands-on approach involved setting up key features for us while simultaneously explaining how to manage these features independently, which greatly accelerated our internal super admin’s learning curve. We had specific requirements such as building reports and dashboards, integrating external apps like DocuSign, Microsoft Teams, and Outlook, as well as creating conditional calculated fields and implementing data collection workflows. HAKE Digital not only met these requirements but also provided valuable insights into reporting capabilities and data usage within the sales and marketing modules. The proactive support from HAKE Digital helped us avoid common pitfalls and swiftly implement best practices, ultimately saving us money in the long run. Their impressive response times, typically within half an hour, and their consistent demonstration of flexibility and willingness to go the extra mile, made the entire experience even more valuable. For companies seeking a more tailored and hands-on onboarding approach compared to the standard HubSpot offering, I highly recommend HAKE Digital as a partner agency. Their commitment to customer success and profound understanding of the HubSpot ecosystem make them an invaluable resource during the onboarding process.

Brilliant service, team and support through the entire process

Hake Digital have helped us integrate all of our existing data into the new system with ease, making sure everything has been correctly segmented. We have had as many training calls as required to get comfortable with the system and have all the training sessions to hand if we need them again. Our project pipeline and automation has been set up and the communication to understand what we needed was perfect. They have understood our business and whats important to us. Will continue to use Hake and work with them as we grow. Thanks to everyone on the team who has helped make this very smooth.

Brilliant experience with Robert

Working with Robert at Hake Digital was fantastic. He helped us set up HubSpot, and his support was amazing from start to finish. Robert took the time to understand every detail of what we needed and delivered even more than we expected. He was super thorough and made sure everything was covered. Robert’s deep knowledge of HubSpot was clear, and he gave us great tips that really improved how we work. His dedication to our project was impressive, and he always went the extra mile to make sure we were happy. One thing that really stood out was how he spotted potential issues before they became problems, saving us a lot of hassle. His clear and consistent communication made everything run smoothly. Robert was always there to answer our questions and offer help, making the whole process easy and stress-free. Overall, we couldn’t be happier with the service Robert provided. His expertise, commitment, and proactive approach were exactly what we needed. We definitely recommend Hake Digital for any HubSpot projects and look forward to working with him again. 100% would recommend and will use their services again in the future.

Amazing service

My interaction with Hake Digital came via a recommendation from HubSpot as I needed some help to implement and learn how to configure HubSpot to do what I needed it to. Robert and the team were extremely helpful and talked through all the settings with me and made sure I was clear on how to get the best out of HubSpot. As my business grows I'm sure I'll be speaking to Hake Digital again to support the expansions I hope to need.

Great Service!

The team at Hake provide a fantastic service, especially for the implementation of CRM and reporting services. I'm looking forward to working with the team to continuously develop our CRM system over the coming months.

Friendly and knowledgeable team

We have been working with Hake for over 6-months now to build HubSpot to our specifications. They have been a fantastic team to work with and are always willing to go the extra mile to ensure our needs are met. They are incredibly knowledgeable and are super easy to work with. They have helped our whole team to onboard and show us all the amazing features at our disposal. Looking forward to continuing to work with them in the future.