Hake Digital

Would highly recommend

I picked up the project to move onto HubSpot not long after joining RIAS and Rob and Robert were so easy to work with to get up to speed on the project. They have been incredibly patient with our timeline and many questions through the whole process. They have gone above in beyond in their level of support getting everyone set up on HubSpot and delivering training to the teams across the organisation. Their attitude to getting everything done right has paid off and we are very happy with our new set up on HubSpot.

Brilliant

We've now been working with Robert and the Hake team for a few years, and from our initial setup through to developing a custom API and setting up our Help Desk, they've been brilliant with everything from training through troubleshooting. I highly recommend Robert, Rob, and the Hake Team - they're thorough, considerate, and responsive. Any time we've needed outside support, they always have great partners for any service they don't offer in-house. Overall a great, affable, and down to earth team that gets things done quickly, efficiently, and professionally. We know we will continue to use them for the years to come. Our thanks to Robert and his team for all the support so far.

Highly Recommend for CRM Overhaul and Strategy

We’ve been working with this agency to implement and overhaul our CRM strategy, and I honestly couldn’t recommend them more. They stepped in to help us untangle what was a bit of a mess, and their support has been exceptional from the start. The team is incredibly knowledgeable, flexible, and genuinely accommodating. They’ve brought fresh ideas and clear direction while always taking the time to understand our needs and listen to what we’re trying to achieve. It’s felt like a true collaboration, and the impact has been significant. I’d recommend them to any business looking to take their CRM to the next level.

Amazing service

Highly recommend Robert and his team at Hake Digital for their HubSpot onboarding services. They were initially recommended to us by HubSpot for onboarding training, and I’m so glad they were. From the outset, they were professional, knowledgeable, and incredibly thorough. The training sessions were clear, detailed, and tailored to our specific setup, helping us integrate HubSpot seamlessly with both our Shopify website and in-store EPOS system. Robert and his team were always on hand to answer questions and offer guidance, going above and beyond to ensure we were confident and fully equipped to get the most out of the platform. Their support has been invaluable, and we now feel much more confident navigating and using HubSpot effectively in our day-to-day operations. I wouldn’t hesitate to recommend Hake Digital to anyone looking to get up and running with HubSpot the right way.

Exceptional onboarding experience

HAKE Digital provided an exceptional onboarding experience for our company's transition from Microsoft Dynamics to HubSpot. Their personalised approach significantly eased our transition, allowing us to become operational and knowledgeable in just a few weeks — much faster than HubSpot's standard 90-day onboarding period. The team demonstrated deep expertise in the HubSpot platform while offering tailored guidance that addressed our specific business needs. Their hands-on approach involved setting up key features for us while simultaneously explaining how to manage these features independently, which greatly accelerated our internal super admin’s learning curve. We had specific requirements such as building reports and dashboards, integrating external apps like DocuSign, Microsoft Teams, and Outlook, as well as creating conditional calculated fields and implementing data collection workflows. HAKE Digital not only met these requirements but also provided valuable insights into reporting capabilities and data usage within the sales and marketing modules. The proactive support from HAKE Digital helped us avoid common pitfalls and swiftly implement best practices, ultimately saving us money in the long run. Their impressive response times, typically within half an hour, and their consistent demonstration of flexibility and willingness to go the extra mile, made the entire experience even more valuable. For companies seeking a more tailored and hands-on onboarding approach compared to the standard HubSpot offering, I highly recommend HAKE Digital as a partner agency. Their commitment to customer success and profound understanding of the HubSpot ecosystem make them an invaluable resource during the onboarding process.

Brilliant service, team and support through the entire process

Hake Digital have helped us integrate all of our existing data into the new system with ease, making sure everything has been correctly segmented. We have had as many training calls as required to get comfortable with the system and have all the training sessions to hand if we need them again. Our project pipeline and automation has been set up and the communication to understand what we needed was perfect. They have understood our business and whats important to us. Will continue to use Hake and work with them as we grow. Thanks to everyone on the team who has helped make this very smooth.

Brilliant experience with Robert

Working with Robert at Hake Digital was fantastic. He helped us set up HubSpot, and his support was amazing from start to finish. Robert took the time to understand every detail of what we needed and delivered even more than we expected. He was super thorough and made sure everything was covered. Robert’s deep knowledge of HubSpot was clear, and he gave us great tips that really improved how we work. His dedication to our project was impressive, and he always went the extra mile to make sure we were happy. One thing that really stood out was how he spotted potential issues before they became problems, saving us a lot of hassle. His clear and consistent communication made everything run smoothly. Robert was always there to answer our questions and offer help, making the whole process easy and stress-free. Overall, we couldn’t be happier with the service Robert provided. His expertise, commitment, and proactive approach were exactly what we needed. We definitely recommend Hake Digital for any HubSpot projects and look forward to working with him again. 100% would recommend and will use their services again in the future.

Amazing service

My interaction with Hake Digital came via a recommendation from HubSpot as I needed some help to implement and learn how to configure HubSpot to do what I needed it to. Robert and the team were extremely helpful and talked through all the settings with me and made sure I was clear on how to get the best out of HubSpot. As my business grows I'm sure I'll be speaking to Hake Digital again to support the expansions I hope to need.

Great Service!

The team at Hake provide a fantastic service, especially for the implementation of CRM and reporting services. I'm looking forward to working with the team to continuously develop our CRM system over the coming months.

Friendly and knowledgeable team

We have been working with Hake for over 6-months now to build HubSpot to our specifications. They have been a fantastic team to work with and are always willing to go the extra mile to ensure our needs are met. They are incredibly knowledgeable and are super easy to work with. They have helped our whole team to onboard and show us all the amazing features at our disposal. Looking forward to continuing to work with them in the future.