Hake Digital

Lo consiglio vivamente

Ho scelto il progetto di passare a HubSpot non molto tempo dopo essere entrato in RIAS e Rob e Robert sono stati così facili da lavorare con loro per accelerare il progetto. Sono stati incredibilmente pazienti con le nostre tempistiche e le numerose domande durante l'intero processo. Sono andati oltre il loro livello di supporto per far sì che tutti si configurassero su HubSpot e per fornire formazione ai team dell'organizzazione. La loro attitudine a fare tutto bene ha dato i suoi frutti e siamo molto soddisfatti del nostro nuovo set up su HubSpot.

Brillante

Lavoriamo con Robert e il team Hake da alcuni anni e, dalla nostra configurazione iniziale allo sviluppo di un'API personalizzata e alla creazione del nostro Help Desk, sono stati brillanti in tutto, dalla formazione alla risoluzione dei problemi. Raccomando vivamente Robert, Rob e il team Hake: sono scrupolosi, attenti e reattivi. Ogni volta che abbiamo avuto bisogno di un supporto esterno, hanno sempre trovato ottimi partner per qualsiasi servizio non offerto internamente. Nel complesso un team fantastico, affabile e alla mano, che porta a termine le cose in modo rapido, efficiente e professionale. Sappiamo che continueremo a servirci di loro anche negli anni a venire. Ringraziamo Robert e il suo team per tutto il supporto fornito finora.

Altamente consigliato per la revisione e la strategia del CRM

Abbiamo lavorato con questa agenzia per implementare e rivedere la nostra strategia CRM e onestamente non potrei raccomandarla di più. Sono intervenuti per aiutarci a districarci in una situazione un po' confusa e il loro supporto è stato eccezionale fin dall'inizio. Il team è incredibilmente competente, flessibile e sinceramente accomodante, ha portato idee fresche e una direzione chiara, prendendosi sempre il tempo necessario per capire le nostre esigenze e ascoltare ciò che stiamo cercando di ottenere. È stata una vera collaborazione e l'impatto è stato significativo. Li raccomando a qualsiasi azienda che voglia portare il proprio CRM a un livello superiore.

Un servizio straordinario

Raccomandiamo vivamente Robert e il suo team di Hake Digital per i servizi di onboarding di HubSpot. Inizialmente ci sono stati raccomandati da HubSpot per la formazione sull'onboarding e ne sono molto felice. Le sessioni di formazione sono state chiare, dettagliate e adattate alla nostra configurazione specifica, aiutandoci a integrare HubSpot senza problemi sia con il nostro sito web Shopify che con il sistema EPOS del negozio. Robert e il suo team sono sempre stati a disposizione per rispondere alle domande e offrire una guida, andando oltre per garantire che fossimo sicuri di noi stessi e pienamente equipaggiati per ottenere il massimo dalla piattaforma. Il loro supporto è stato inestimabile e ora ci sentiamo molto più sicuri di navigare e utilizzare HubSpot in modo efficace nelle nostre operazioni quotidiane. Non esiterei a raccomandare Hake Digital a chiunque voglia iniziare a lavorare con HubSpot nel modo giusto.

Exceptional onboarding experience

HAKE Digital provided an exceptional onboarding experience for our company's transition from Microsoft Dynamics to HubSpot. Their personalised approach significantly eased our transition, allowing us to become operational and knowledgeable in just a few weeks — much faster than HubSpot's standard 90-day onboarding period. The team demonstrated deep expertise in the HubSpot platform while offering tailored guidance that addressed our specific business needs. Their hands-on approach involved setting up key features for us while simultaneously explaining how to manage these features independently, which greatly accelerated our internal super admin’s learning curve. We had specific requirements such as building reports and dashboards, integrating external apps like DocuSign, Microsoft Teams, and Outlook, as well as creating conditional calculated fields and implementing data collection workflows. HAKE Digital not only met these requirements but also provided valuable insights into reporting capabilities and data usage within the sales and marketing modules. The proactive support from HAKE Digital helped us avoid common pitfalls and swiftly implement best practices, ultimately saving us money in the long run. Their impressive response times, typically within half an hour, and their consistent demonstration of flexibility and willingness to go the extra mile, made the entire experience even more valuable. For companies seeking a more tailored and hands-on onboarding approach compared to the standard HubSpot offering, I highly recommend HAKE Digital as a partner agency. Their commitment to customer success and profound understanding of the HubSpot ecosystem make them an invaluable resource during the onboarding process.

Brilliant service, team and support through the entire process

Hake Digital have helped us integrate all of our existing data into the new system with ease, making sure everything has been correctly segmented. We have had as many training calls as required to get comfortable with the system and have all the training sessions to hand if we need them again. Our project pipeline and automation has been set up and the communication to understand what we needed was perfect. They have understood our business and whats important to us. Will continue to use Hake and work with them as we grow. Thanks to everyone on the team who has helped make this very smooth.

Brilliant experience with Robert

Working with Robert at Hake Digital was fantastic. He helped us set up HubSpot, and his support was amazing from start to finish. Robert took the time to understand every detail of what we needed and delivered even more than we expected. He was super thorough and made sure everything was covered. Robert’s deep knowledge of HubSpot was clear, and he gave us great tips that really improved how we work. His dedication to our project was impressive, and he always went the extra mile to make sure we were happy. One thing that really stood out was how he spotted potential issues before they became problems, saving us a lot of hassle. His clear and consistent communication made everything run smoothly. Robert was always there to answer our questions and offer help, making the whole process easy and stress-free. Overall, we couldn’t be happier with the service Robert provided. His expertise, commitment, and proactive approach were exactly what we needed. We definitely recommend Hake Digital for any HubSpot projects and look forward to working with him again. 100% would recommend and will use their services again in the future.

Amazing service

My interaction with Hake Digital came via a recommendation from HubSpot as I needed some help to implement and learn how to configure HubSpot to do what I needed it to. Robert and the team were extremely helpful and talked through all the settings with me and made sure I was clear on how to get the best out of HubSpot. As my business grows I'm sure I'll be speaking to Hake Digital again to support the expansions I hope to need.

Great Service!

The team at Hake provide a fantastic service, especially for the implementation of CRM and reporting services. I'm looking forward to working with the team to continuously develop our CRM system over the coming months.

Friendly and knowledgeable team

We have been working with Hake for over 6-months now to build HubSpot to our specifications. They have been a fantastic team to work with and are always willing to go the extra mile to ensure our needs are met. They are incredibly knowledgeable and are super easy to work with. They have helped our whole team to onboard and show us all the amazing features at our disposal. Looking forward to continuing to work with them in the future.