Hake Digital

Recomendaria muito

Eu peguei o projeto para migrar para a HubSpot pouco tempo depois de entrar na RIAS, e foi muito fácil trabalhar com Rob e Robert para acelerar o projeto. Eles foram incrivelmente pacientes com nosso cronograma e com muitas perguntas durante todo o processo. Eles foram muito além no nível de suporte, configurando todos na HubSpot e oferecendo treinamento para as equipes de toda a organização. Sua atitude de fazer tudo certo valeu a pena e estamos muito felizes com nossa nova configuração na HubSpot.

Brilhante

Trabalhamos com Robert e a equipe da Hake há alguns anos e, desde a nossa configuração inicial até o desenvolvimento de uma API personalizada e a configuração do nosso Help Desk, eles têm sido brilhantes em tudo, desde o treinamento até a solução de problemas. Eu recomendo muito o Robert, o Rob e a equipe da Hake - eles são minuciosos, atenciosos e receptivos. Sempre que precisamos de suporte externo, eles sempre têm ótimos parceiros para qualquer serviço que não ofereçam internamente. Em geral, é uma equipe excelente, afável e realista que faz as coisas com rapidez, eficiência e profissionalismo. Sabemos que continuaremos a usá-los nos próximos anos. Agradecemos a Robert e sua equipe por todo o suporte até agora.

Altamente recomendável para revisão e estratégia de CRM

Estamos trabalhando com essa agência para implementar e reformular nossa estratégia de CRM e, sinceramente, não poderia recomendá-los mais. Eles entraram em cena para nos ajudar a desvendar o que estava um pouco confuso, e seu suporte tem sido excepcional desde o início. A equipe é incrivelmente bem informada, flexível e genuinamente flexível. Eles trouxeram novas ideias e orientações claras, sempre dedicando tempo para entender nossas necessidades e ouvir o que estamos tentando alcançar. Sentimos uma verdadeira colaboração, e o impacto foi significativo. Eu os recomendaria a qualquer empresa que queira levar seu CRM para o próximo nível.

Serviço incrível

Recomendo fortemente Robert e sua equipe na Hake Digital pelos serviços de integração da HubSpot. Eles nos foram recomendados inicialmente pela HubSpot para o treinamento de integração, e estou muito feliz por isso. As sessões de treinamento foram claras, detalhadas e adaptadas à nossa configuração específica, o que nos ajudou a integrar a HubSpot perfeitamente ao nosso site do Shopify e ao sistema EPOS da loja. Robert e sua equipe estavam sempre à disposição para responder a perguntas e oferecer orientação, indo além para garantir que estivéssemos confiantes e totalmente equipados para tirar o máximo proveito da plataforma. O suporte deles foi inestimável e agora nos sentimos muito mais confiantes para navegar e usar a HubSpot de forma eficaz em nossas operações diárias. Eu não hesitaria em recomendar a Hake Digital para qualquer pessoa que queira começar a trabalhar com a HubSpot da maneira certa.

Exceptional onboarding experience

HAKE Digital provided an exceptional onboarding experience for our company's transition from Microsoft Dynamics to HubSpot. Their personalised approach significantly eased our transition, allowing us to become operational and knowledgeable in just a few weeks — much faster than HubSpot's standard 90-day onboarding period. The team demonstrated deep expertise in the HubSpot platform while offering tailored guidance that addressed our specific business needs. Their hands-on approach involved setting up key features for us while simultaneously explaining how to manage these features independently, which greatly accelerated our internal super admin’s learning curve. We had specific requirements such as building reports and dashboards, integrating external apps like DocuSign, Microsoft Teams, and Outlook, as well as creating conditional calculated fields and implementing data collection workflows. HAKE Digital not only met these requirements but also provided valuable insights into reporting capabilities and data usage within the sales and marketing modules. The proactive support from HAKE Digital helped us avoid common pitfalls and swiftly implement best practices, ultimately saving us money in the long run. Their impressive response times, typically within half an hour, and their consistent demonstration of flexibility and willingness to go the extra mile, made the entire experience even more valuable. For companies seeking a more tailored and hands-on onboarding approach compared to the standard HubSpot offering, I highly recommend HAKE Digital as a partner agency. Their commitment to customer success and profound understanding of the HubSpot ecosystem make them an invaluable resource during the onboarding process.

Brilliant service, team and support through the entire process

Hake Digital have helped us integrate all of our existing data into the new system with ease, making sure everything has been correctly segmented. We have had as many training calls as required to get comfortable with the system and have all the training sessions to hand if we need them again. Our project pipeline and automation has been set up and the communication to understand what we needed was perfect. They have understood our business and whats important to us. Will continue to use Hake and work with them as we grow. Thanks to everyone on the team who has helped make this very smooth.

Brilliant experience with Robert

Working with Robert at Hake Digital was fantastic. He helped us set up HubSpot, and his support was amazing from start to finish. Robert took the time to understand every detail of what we needed and delivered even more than we expected. He was super thorough and made sure everything was covered. Robert’s deep knowledge of HubSpot was clear, and he gave us great tips that really improved how we work. His dedication to our project was impressive, and he always went the extra mile to make sure we were happy. One thing that really stood out was how he spotted potential issues before they became problems, saving us a lot of hassle. His clear and consistent communication made everything run smoothly. Robert was always there to answer our questions and offer help, making the whole process easy and stress-free. Overall, we couldn’t be happier with the service Robert provided. His expertise, commitment, and proactive approach were exactly what we needed. We definitely recommend Hake Digital for any HubSpot projects and look forward to working with him again. 100% would recommend and will use their services again in the future.

Amazing service

My interaction with Hake Digital came via a recommendation from HubSpot as I needed some help to implement and learn how to configure HubSpot to do what I needed it to. Robert and the team were extremely helpful and talked through all the settings with me and made sure I was clear on how to get the best out of HubSpot. As my business grows I'm sure I'll be speaking to Hake Digital again to support the expansions I hope to need.

Great Service!

The team at Hake provide a fantastic service, especially for the implementation of CRM and reporting services. I'm looking forward to working with the team to continuously develop our CRM system over the coming months.

Friendly and knowledgeable team

We have been working with Hake for over 6-months now to build HubSpot to our specifications. They have been a fantastic team to work with and are always willing to go the extra mile to ensure our needs are met. They are incredibly knowledgeable and are super easy to work with. They have helped our whole team to onboard and show us all the amazing features at our disposal. Looking forward to continuing to work with them in the future.