Hake Digital

強く推薦する

RIASに入社して間もなく、HubSpotに移行するプロジェクトを立ち上げたのですが、RobとRobertはプロジェクトの立ち上げにとても協力的でした。RobとRobertは、プロジェクトのスピードアップのためにとても簡単に協力してくれました。HubSpotのセットアップや、組織全体のチームへのトレーニングの提供など、彼らのサポートレベルは、私たちの上を行くものでした。HubSpotの新しいセットアップにとても満足しています。

ブリリアント

最初のセットアップから、カスタムAPIの開発、ヘルプデスクのセットアップまで、トレーニングからトラブルシューティングまで、すべてにおいて素晴らしい対応をしてくれました。私は、ロバート、ロブ、そしてHakeチームを強く推薦します - 彼らは、徹底的で、思いやりがあり、迅速に対応してくれます。社外からのサポートが必要なときはいつでも、社内で提供していないサービスについては常に素晴らしいパートナーを紹介してくれます。 全体的に素晴らしく、愛想がよく、実直なチームで、物事を素早く、効率的に、プロフェッショナルにこなしてくれます。これからもずっと彼らを利用し続けるでしょう。 ロバートと彼のチームのこれまでのサポートに感謝します。

CRMのオーバーホールと戦略を強く推奨

私たちは、CRM戦略の導入と見直しのためにこのエージェンシーと協力してきました。このエージェンシーは、私たちが混乱していたCRMの問題を解決してくれました。チームは驚くほど知識が豊富で、柔軟性があり、本当に親身になってくれます。 彼らは常に私たちのニーズを理解し、私たちが何を達成しようとしているのかに耳を傾ける時間を取りながら、新鮮なアイデアと明確な方向性をもたらしてくれました。真のコラボレーションのように感じられ、その効果は絶大でした。CRMを次のレベルに引き上げたいと考えている企業には、ぜひ彼らを推薦したいと思います。

素晴らしいサービス

Hakeデジタルのロバートと彼のチームのHubSpotオンボーディングサービスを強くお勧めします。最初にHubSpotからオンボーディングトレーニングを勧められましたが、本当に良かったです。トレーニングセッションはわかりやすく、詳細で、当社の具体的な設定に合わせたもので、Shopifyウェブサイトと店舗内EPOSシステムの両方にHubSpotをシームレスに統合することができました。ロバートと彼のチームは常に質問に答え、ガイダンスを提供し、私たちが自信を持ってプラットフォームを最大限に活用できるよう、それ以上のことをしてくれました。 彼らのサポートは非常に貴重で、今では日々の業務でHubSpotをナビゲートし、効果的に使用する自信がつきました。HubSpotを正しい方法で使いこなしたいと考えている人には、迷わずHake Digitalをお勧めします。

Exceptional onboarding experience

HAKE Digital provided an exceptional onboarding experience for our company's transition from Microsoft Dynamics to HubSpot. Their personalised approach significantly eased our transition, allowing us to become operational and knowledgeable in just a few weeks — much faster than HubSpot's standard 90-day onboarding period. The team demonstrated deep expertise in the HubSpot platform while offering tailored guidance that addressed our specific business needs. Their hands-on approach involved setting up key features for us while simultaneously explaining how to manage these features independently, which greatly accelerated our internal super admin’s learning curve. We had specific requirements such as building reports and dashboards, integrating external apps like DocuSign, Microsoft Teams, and Outlook, as well as creating conditional calculated fields and implementing data collection workflows. HAKE Digital not only met these requirements but also provided valuable insights into reporting capabilities and data usage within the sales and marketing modules. The proactive support from HAKE Digital helped us avoid common pitfalls and swiftly implement best practices, ultimately saving us money in the long run. Their impressive response times, typically within half an hour, and their consistent demonstration of flexibility and willingness to go the extra mile, made the entire experience even more valuable. For companies seeking a more tailored and hands-on onboarding approach compared to the standard HubSpot offering, I highly recommend HAKE Digital as a partner agency. Their commitment to customer success and profound understanding of the HubSpot ecosystem make them an invaluable resource during the onboarding process.

Brilliant service, team and support through the entire process

Hake Digital have helped us integrate all of our existing data into the new system with ease, making sure everything has been correctly segmented. We have had as many training calls as required to get comfortable with the system and have all the training sessions to hand if we need them again. Our project pipeline and automation has been set up and the communication to understand what we needed was perfect. They have understood our business and whats important to us. Will continue to use Hake and work with them as we grow. Thanks to everyone on the team who has helped make this very smooth.

Brilliant experience with Robert

Working with Robert at Hake Digital was fantastic. He helped us set up HubSpot, and his support was amazing from start to finish. Robert took the time to understand every detail of what we needed and delivered even more than we expected. He was super thorough and made sure everything was covered. Robert’s deep knowledge of HubSpot was clear, and he gave us great tips that really improved how we work. His dedication to our project was impressive, and he always went the extra mile to make sure we were happy. One thing that really stood out was how he spotted potential issues before they became problems, saving us a lot of hassle. His clear and consistent communication made everything run smoothly. Robert was always there to answer our questions and offer help, making the whole process easy and stress-free. Overall, we couldn’t be happier with the service Robert provided. His expertise, commitment, and proactive approach were exactly what we needed. We definitely recommend Hake Digital for any HubSpot projects and look forward to working with him again. 100% would recommend and will use their services again in the future.

Amazing service

My interaction with Hake Digital came via a recommendation from HubSpot as I needed some help to implement and learn how to configure HubSpot to do what I needed it to. Robert and the team were extremely helpful and talked through all the settings with me and made sure I was clear on how to get the best out of HubSpot. As my business grows I'm sure I'll be speaking to Hake Digital again to support the expansions I hope to need.

Great Service!

The team at Hake provide a fantastic service, especially for the implementation of CRM and reporting services. I'm looking forward to working with the team to continuously develop our CRM system over the coming months.

Friendly and knowledgeable team

We have been working with Hake for over 6-months now to build HubSpot to our specifications. They have been a fantastic team to work with and are always willing to go the extra mile to ensure our needs are met. They are incredibly knowledgeable and are super easy to work with. They have helped our whole team to onboard and show us all the amazing features at our disposal. Looking forward to continuing to work with them in the future.