Hake Digital

Vil varmt anbefale

Jeg tog fat på projektet med at flytte til HubSpot ikke længe efter, at jeg kom til RIAS, og Rob og Robert var så nemme at arbejde sammen med for at komme i gang med projektet. De har været utroligt tålmodige med vores tidslinje og mange spørgsmål gennem hele processen. De er gået langt ud over deres supportniveau med at få alle oprettet på HubSpot og levere træning til holdene på tværs af organisationen. Deres holdning til at få alt gjort rigtigt har givet pote, og vi er meget tilfredse med vores nye opsætning på HubSpot.

Strålende

Vi har nu arbejdet sammen med Robert og Hake-teamet i et par år, og fra vores første opsætning til udvikling af en brugerdefineret API og opsætning af vores helpdesk har de været fantastiske til alt fra træning til fejlfinding. Jeg kan varmt anbefale Robert, Rob og Hake-teamet - de er grundige, hensynsfulde og lydhøre. Hver gang vi har haft brug for ekstern support, har de altid gode partnere til enhver service, de ikke tilbyder internt. Alt i alt et godt, venligt og jordnært team, der får tingene gjort hurtigt, effektivt og professionelt. Vi ved, at vi vil fortsætte med at bruge dem i de kommende år. Tak til Robert og hans team for al den støtte, de har givet os indtil nu.

Kan varmt anbefales til CRM-overhaling og -strategi

Vi har arbejdet sammen med dette bureau om at implementere og revidere vores CRM-strategi, og jeg kan virkelig ikke anbefale dem bedre. De trådte til for at hjælpe os med at få styr på noget, der var lidt af et rod, og deres support har været enestående lige fra starten. Teamet er utroligt vidende, fleksibelt og virkelig imødekommende. De er kommet med nye ideer og en klar retning, mens de altid har taget sig tid til at forstå vores behov og lytte til, hvad vi prøver at opnå. Det har føltes som et ægte samarbejde, og virkningen har været betydelig. Jeg vil anbefale dem til enhver virksomhed, der ønsker at tage deres CRM til det næste niveau.

Fantastisk service

Jeg kan varmt anbefale Robert og hans team hos Hake Digital for deres HubSpot onboarding-tjenester. De blev oprindeligt anbefalet til os af HubSpot til onboarding-træning, og det er jeg så glad for, at de gjorde. Fra starten var de professionelle, vidende og utroligt grundige. Træningssessionerne var klare, detaljerede og skræddersyede til vores specifikke opsætning, hvilket hjalp os med at integrere HubSpot problemfrit med både vores Shopify-websted og EPOS-system i butikken. Robert og hans team var altid klar til at besvare spørgsmål og tilbyde vejledning, og de gik langt for at sikre, at vi var trygge og fuldt udrustede til at få mest muligt ud af platformen. Deres støtte har været uvurderlig, og vi føler os nu meget mere trygge ved at navigere i og bruge HubSpot effektivt i vores daglige drift. Jeg vil ikke tøve med at anbefale Hake Digital til alle, der ønsker at komme i gang med HubSpot på den rigtige måde.

Exceptional onboarding experience

HAKE Digital provided an exceptional onboarding experience for our company's transition from Microsoft Dynamics to HubSpot. Their personalised approach significantly eased our transition, allowing us to become operational and knowledgeable in just a few weeks — much faster than HubSpot's standard 90-day onboarding period. The team demonstrated deep expertise in the HubSpot platform while offering tailored guidance that addressed our specific business needs. Their hands-on approach involved setting up key features for us while simultaneously explaining how to manage these features independently, which greatly accelerated our internal super admin’s learning curve. We had specific requirements such as building reports and dashboards, integrating external apps like DocuSign, Microsoft Teams, and Outlook, as well as creating conditional calculated fields and implementing data collection workflows. HAKE Digital not only met these requirements but also provided valuable insights into reporting capabilities and data usage within the sales and marketing modules. The proactive support from HAKE Digital helped us avoid common pitfalls and swiftly implement best practices, ultimately saving us money in the long run. Their impressive response times, typically within half an hour, and their consistent demonstration of flexibility and willingness to go the extra mile, made the entire experience even more valuable. For companies seeking a more tailored and hands-on onboarding approach compared to the standard HubSpot offering, I highly recommend HAKE Digital as a partner agency. Their commitment to customer success and profound understanding of the HubSpot ecosystem make them an invaluable resource during the onboarding process.

Brilliant service, team and support through the entire process

Hake Digital have helped us integrate all of our existing data into the new system with ease, making sure everything has been correctly segmented. We have had as many training calls as required to get comfortable with the system and have all the training sessions to hand if we need them again. Our project pipeline and automation has been set up and the communication to understand what we needed was perfect. They have understood our business and whats important to us. Will continue to use Hake and work with them as we grow. Thanks to everyone on the team who has helped make this very smooth.

Brilliant experience with Robert

Working with Robert at Hake Digital was fantastic. He helped us set up HubSpot, and his support was amazing from start to finish. Robert took the time to understand every detail of what we needed and delivered even more than we expected. He was super thorough and made sure everything was covered. Robert’s deep knowledge of HubSpot was clear, and he gave us great tips that really improved how we work. His dedication to our project was impressive, and he always went the extra mile to make sure we were happy. One thing that really stood out was how he spotted potential issues before they became problems, saving us a lot of hassle. His clear and consistent communication made everything run smoothly. Robert was always there to answer our questions and offer help, making the whole process easy and stress-free. Overall, we couldn’t be happier with the service Robert provided. His expertise, commitment, and proactive approach were exactly what we needed. We definitely recommend Hake Digital for any HubSpot projects and look forward to working with him again. 100% would recommend and will use their services again in the future.

Amazing service

My interaction with Hake Digital came via a recommendation from HubSpot as I needed some help to implement and learn how to configure HubSpot to do what I needed it to. Robert and the team were extremely helpful and talked through all the settings with me and made sure I was clear on how to get the best out of HubSpot. As my business grows I'm sure I'll be speaking to Hake Digital again to support the expansions I hope to need.

Great Service!

The team at Hake provide a fantastic service, especially for the implementation of CRM and reporting services. I'm looking forward to working with the team to continuously develop our CRM system over the coming months.

Friendly and knowledgeable team

We have been working with Hake for over 6-months now to build HubSpot to our specifications. They have been a fantastic team to work with and are always willing to go the extra mile to ensure our needs are met. They are incredibly knowledgeable and are super easy to work with. They have helped our whole team to onboard and show us all the amazing features at our disposal. Looking forward to continuing to work with them in the future.