ProsperoHub

HubSpot onboarding

Very positive overall, Laura answered any questions we had and would follow up quickly if there was anything she didn't know outright.

Great people & comprehensive training

Everyone I worked with at ProsperoHub was delightful. Their team is knowledgable and thorough, careful to stay current with the platform's latest offerings and to take your individual needs into account for training. Shoutout to Ryan, Alan, and Micha for their friendliness, professionalism, and help. I would absolutely recommend ProsperoHub to anyone implementing HubSpot or in need of on-going training!

Onboarding with Laura! HubSpot Training and Implementation Support

Over the course of the HubSpot implementation which we started in January, Laura was very engaged in the training and development process. We had regular weekly meetings which allowed us to work through the system set up/different system processes step by step, ensuring that most of the platfrom was understood before moving forward. where we were able to learn and question at the same time. Between sessions Laura went away with small prices of "homework" as well as giving ourselves small pieces to do in-between. This worked quite well as it encouraged hands on learning and allowed questions to come up naturally from real use. During the sessions, Laura was proactive in asking questions regarding what we needed as a business and how we would be using HubSpot (we had a very niece set up and required changing quite a bit of the object and have a lot of custom properties). If there were any questions from ourselves which Laura was unsure about, she would go away and consistently followed up by researching the answer thus not giving us incorrect information. We also had weekly topics which we covered in the training sessions. Most of which we would always have questions about. From the company’s perspective, Laura was also very friendly and engaging throughout the training process. She approached each session with a positive attitude, which made the collaboration easy and productive for everyone involved. Overall the training process has been very collaborative and productive, Laura's Willingness to engage with ourselves to learn how our company worked and gave really good feedback on how we could optimise our HubSpot portal.

A great experience with Laura

Laura was engaging, attentive and very supportive to us on our onboarding journey. Any query that was put to her was met with enthusiasm, and any queries she needed to go away and check on for us were always followed up promptly. I really enjoyed the time spent with Laura and I've learned a lot from her. Thanks again :)

Smooth onboarding experience

The onboarding experience was relatively smooth. ProsperoHub provided clear guidance for navigating the platform and they proactively flagged the relevant features for building our internal capability to use the system effectively. Our queries were handled fairly quickly and Ryan's sessions were flexible enough to ensure that our team felt supported beyond the initial data migration.

Very happy

Spent several hours on the phone with Laura and am very happy about the outpcome and how she helped me out with everything.

Ryan was exceptional in providing first class HubSpot onboarding service

Easy to work with, reduced our time to get set up with HubSpot significantly. Thanks Ryan! Would recommend!

Great help

Ryan was a great help with the implementation. He made things very clear and did his best to assist us with difficult questions.

Outstanding Guidance During HubSpot Onboarding

We recently switched to HubSpot from another CRM and went through onboarding with Ryan McConnell . He was extremely professional throughout the entire process, but more importantly, he did an excellent job guiding us step by step. Our business model is quite challenging, yet Ryan took the time to really understand it and tailor the onboarding accordingly. His patience, clarity, and expertise made a complex transition much smoother than we expected. Highly recommend working with him.

Amazing Support

Laura was such incredible help from beginning to end! I cannot praise her highly enough. Her knowledge and ability really shone through in her approach to onboarding me to HubSpot. I felt supported and any questions or fears i had about the platform where considered and answered in our sessions. I also felt Laura went over and above with providing link to additional information that really supported my onboarding Laura is a real asset for ProsperoHub and exemplifies great customer service!