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株式会社JBN

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株式会社JBN

Platinum Solutions Partner

Rating

4.9

(22)

Services we provide

  • Branding
  • Content Creation
  • Conversational Marketing
  • CRM Implementation
  • CRM Migration
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Knowledge Base Development
  • Public Relations
  • Sales and Marketing Alignment
  • Social Media
  • Website Design
  • Website Development
  • Website Migration

Industries we specialize in

  • Business Services - General
  • Consulting/Advisory
  • Marketing Services
  • Technology - Software

Budgets we work with

Any Budget

Languages we support

Japanese

Regions we serve

APAC

HubSpot badges

Manufacturing Industry Specialist
Manufacturing Industry Specialist
Media and Telecom Industry Specialist
Media and Telecom Industry Specialist
Real Estate Industry Specialist
Real Estate Industry Specialist

HubSpot certifications

AI Essentials Badge
AI Essentials Badge
Breeze Essentials Partner Badge
Breeze Essentials Partner Badge
Content Marketing
Content Marketing
Data Integrations Certification
Data Integrations Certification
Email Marketing Certification
Email Marketing Certification
HubSpot Architecture I: Data Models and APIs
HubSpot Architecture I: Data Models and APIs
HubSpot CMS for Developers II
HubSpot CMS for Developers II
HubSpot Content Hub for Marketers
HubSpot Content Hub for Marketers
HubSpot Implementation for Partners
HubSpot Implementation for Partners
HubSpot Marketing Software
HubSpot Marketing Software
HubSpot Solutions Partner
HubSpot Solutions Partner
HubSpot Trainer Certification
HubSpot Trainer Certification
Inbound
Inbound
Inbound Marketing
Inbound Marketing
Inbound Marketing
Inbound Marketing
Inbound Sales
Inbound Sales
Integrating With HubSpot I: Foundations
Integrating With HubSpot I: Foundations
Marketing Hub Implementation
Marketing Hub Implementation
Sales Enablement
Sales Enablement
SEO II
SEO II
Service Hub Software
Service Hub Software
Social Media Marketing Certification II
Social Media Marketing Certification II

Overview

💡「HubSpot Customer First Award」において、2025年度に日本で第1位、APACで第8位を受賞しました JBNは「CRMを軸に、Webで顧客体験を設計する」支援をしています。 HubSpotを活用し、戦略策定から実装・運用までを伴走することで、企業と顧客のコミュニケーションを再構築します。 私たちが大切にしているのは、お客様との対話です。 表面的な要望の背後にある本質的な問いを引き出し、接点を設計し、成果につなげる——その一気通貫の支援がJBNの強みです。 ◼︎ご支援内容の特徴 ①Webサイト・会員システム・Webシステムを通じた4つのコミュニケーション支援 CRMと連携したWebサイト・会員システム・Webシステムを活用し、 ・マーケティングコミュニケーション(見込み顧客の獲得・育成) ・ブランドコミュニケーション(企業・製品の価値を伝える設計) ・リレーション/ファンコミュニケーション(既存顧客との関係深化・ファン化) ・事業・サービス基盤(メディア事業・会員サービスなどのHubSpot基盤での構築・運営) の4つの領域で、顧客体験を一気通貫で設計・実行します。 ②オンライン・オフラインのデータ統合による顧客理解の基盤構築 フォーム・Web行動・SNSなどのオンラインデータと、来場・商談・アンケートなどのオフラインデータをHubSpot CRMに統合します。 AIを活用してデータの補完・分析を行い、自社にとって重要な顧客を可視化。 より質の高い顧客コミュニケーションと施策を実行するための、実践的な基盤を構築します。 ③CRMとCMSの連携によるパーソナライズされた顧客体験 HubSpot CRMの顧客データとWebサイト・会員システムを高度に連携させ、一人ひとりの課題や状況に応じたコンテンツを最適なタイミングで届けます。 「自分事」として受け取れる情報設計が、企業と顧客のより深い関係を生み出します。 ◼︎対応可能な製品・実績 ・Content Hub ・Marketing Hub ・Sales Hub ・Service Hub ・Data Hub ・Commerce Hub HubSpotに関してお困りごとがございましたら、ぜひお気軽にお問い合わせください。

Average rating

4.9

Based on 22 ratings


Total reviews

22

Number of reviews all-time


5
86% complete
86%
4
14% complete
14%
3
0% complete
0%
2
0% complete
0%
1
0% complete
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Average rating

4.9

Based on 22 ratings

Total reviews

22

Number of reviews all-time

5
86% complete
86%
4
14% complete
14%
3
0% complete
0%
2
0% complete
0%
1
0% complete
0%

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5/5
    Jul 15, 2026

Their flexibility in addressing even the smallest requests and their ability to anticipate our needs with proactive suggestions make them a partner we look forward to relying on in the future.

We would like to thank JBN for their assistance in building our website using HubSpot. Throughout the production process, they quickly and flexibly incorporated our detailed design preferences and requests into the coding and development. Their response to revision requests was also extremely prompt, allowing the project to proceed very smoothly. Furthermore, we’re always grateful that they not only followed our instructions but also proactively identified and addressed areas for improvement—even those we hadn’t noticed ourselves. Not only do they possess exceptional technical skills, but they’re also a wonderful company that truly understands our situation and acts with agility and responsiveness. We look forward to your continued support.

Services provided23, 3, and 24
  • 澁谷

Translated from 日本語. View original text

5/5
    Oct 29, 2025

For 10 years, we have been a trusted partner

For many years, they have supported us in many ways in promoting the use of the website in our sales activities, including the renewal of our website, introduction and operational support of HubSpot, and implementation of regular meetings. The importance of the website has become firmly established within the company as a result of the proposals and support we have received to position the website as a part of our sales activities and to use it more effectively, rather than simply a place to disseminate information. In addition, they have always responded politely and sincerely to various requests and issues that arise in the course of day-to-day operations, and we can trust them with our business.

Services provided3, 12, 25, and 53001
  • 田中

Translated from 日本語. View original text