Tangible Words: Automation Systems

Exceptional Strategy and Execution

Alysha and her team did a tremendous job helping us develop both internal and external sales processes, along with multiple marketing campaigns that were closely aligned with our ideal client profiles. Shawn was a pleasure to work with and executed on every request with care and consistency. We threw a lot at the Tangible Words team, and our business model continued to evolve throughout the engagement, but they kept pace, adapted quickly, and continued to deliver strong results. If nothing else, it’s impressive and genuinely inspiring to see how thoughtfully and effectively they run their business. Thank you to Alysha, Shawn, Rejsa and the entire team for your support, guidance, and hard work.

Just the partner we needed

Working with the TW team has been a great experience from the beginning. They helped our small business get up and running in HubSpot so we can start collecting the right information and be a lot more intentional about customer communication. They also helped us launch a monthly newsletter which has been a massive success in the first 6 months. I highly recommend them to any other small businesses who want to skip the agony of figuring out HubSpot on their own (who has time for that?). The TW team is your shortcut to success in all things HubSpot!

Amazing company with exceptional skills

Alysha and her crew quickly gathered information about our company. The process was very detailed and strategic with a focus on our niche market. They were able to create a plan that immediately helped our bottom line. Would highly recommend this team for sales process improvement and implementation.

Full-Service Partner

The great thing about working with Tangible Words is that they truly are an extension of your team - be it big or small. Working on reconfiguring workflows or mapping out your processes - yup we can put someone on that. Need to extend your content team for a while - yes, they can do that. The Tangible Words team are supportive, intelligent and aren't afraid to challenge. They work to understand your business goals, where your pains and gaps are and then become an extension to your team to ensure you get to your goals.

Helped us automate our business

Tangible Words holds a great knowledge within HubSpot. They were able to automate our marketing and sales process for us and made our small team manage our time better.

Tangible Words is amazing

They’ve helped create and organize our marketing operations (and many sales) processes for reliability and scale. Their macro work project focused on helping to document and define all our processes and I’ve continued to have them as our “partner of record” as we build out those processes and execute marketing. They’ve had people with different skill sets brought onto and off the project as needed, which is something we could never easily do with individual talent.

Website Redesign With New Theme

Tangible words helped us set up a new website theme for our domain and subdomain. Communicating our needs with them was easy, either through virtual meetings or by email. They were available to help us and prompt at resolving any problems upon launching the two websites. HubSpot can be a frustrating web design / development platform, but they helped quickly solve the glitches and bugs and make the process easier. Their team is great and I would recommend their services for website development.

Detailed, organized and very helpful!

Alysha provided great guidance to help us move to HubSpot as our new service and support desk. Not only did she ensure that we covered all the necessary details, she guided us through all the learning required to use HubSpot! There was a lot of work involved, and when things got tricky, she was always there to help us through- with a knowledge base article, a demo video, or by taking our issues up with HubSpot support. With her help, we've become HubSpot experts and can easily manage all the tasks that we need to undertake.

HubSpot migration with the Pros!

Working with Tangible Words was the best decision we made as we on-boarded to our new HubSpot CRM. They are the pros without a doubt, from their knowledge of the product to the methodology used to teach and deploy. Alysha and Team come prepared and are great at executing. I would recommend Tangible Words to anyone working with HubSpot.

Phenomenal Service and Incredible Cost Performance

Tangible Words (TW) were amazing to work with. We were doing both a complete company rebrand (using a different Branding agency), and a Website migration from WordPress to HubSpot, and a complete Website redesign and relaunch. Despite the branding agency being incredibly late with their key deliverables (logo and key messaging didn't arrive until one week before launch), TW came through for us and exceeded our expectations. Given the tight timeframe due to the late arrival of the key deliverables from the branding agency, the initial plan was for a Minimum Viable Product (MVP) that would have just part of the site go live, however, thanks to the hard work of their team and our team working together we managed to launch over 90% of the site on time and on budget. Incredible job guys. Can't thank you enough. Well, actually I can, as we now have to migrate one of our subsidiary websites to the new HubSpot CMS, so I've already asked them to work on that project for us...