Monitor sentiment and take action on survey data

Segment email lists and create automated workflows* based on survey responses, so you can trigger follow-ups for satisfaction surveys and alert account managers when customers respond with critical feedback.

Get smart about your content

Send a content preference survey. Use smart CTAs, smart content, and active lists to ensure survey respondents only get the content types they say they like best.

Bring context to every conversation

Reps can view survey responses directly on CRM records, so they bring full context to every conversation. Plus, use survey information as scoring criteria to help prioritize follow-up.

* list segmentation and workflows for Professional and Enterprise users