Vitally
Customer Success Productivity for B2B SaaS
Créé par - Vitally.io
Installation - 600+ installations
Évaluation 4,5
(2)
Rising
Exigences
Abonnement HubSpot Autorisations de compte HubSpot - Afficher les autorisations de compte requises
Type d'accès Shared Abonnement à Vitally - Abonnement : All Features, All Plans
Vue d'ensemble
1/3
Overview
Vitally is a Customer Success Platform for B2B SaaS companies that wraps your unified customer data with powerful analytics, alerts, and automated workflows to help you build successful customers.
Key Features:
- Aggregates customer data across multiple tools into 360° profiles, including product usage, subscription details, conversations, NPS scores, and more.
- Provides analytics around your customers’ product usage, recurring subscriptions (e.g. MRR, churn, trial conversions), and NPS scores.
- Create health scores and automate workflows that help detect churn risks, engage accounts, and build customer segments.
- Captures customer feedback via in-app NPS surveys.
Vitally + HubSpot
Vitally's HubSpot integration helps ensure your Customer Success and Sales teams have shared access to your customers' data. With this integration, you can:
- Analyze your HubSpot data alongside all your other customer data from your favorite tools like Segment, Mixpanel, Intercom & more in Vitally
- Import and edit HubSpot data in Vitally, and select which HubSpot fields you want to add to your existing Vitally account & user profiles
- Push our unique Customer Success insights back to HubSpot such as Health Scores, Segments, Subscription details like renewal date and MRR, NPS data, Active indicators, Success Metric values, and more.
- Sync notes and tasks between HubSpot & Vitally
Fonctionnalités
Measure customer and team success with dynamic reporting
Track the KPIs that drive your business at every stage of the customer lifecycle with fully-customizable dashboards and out-of-the-box reporting. Visualize customer data, health, and your team's work. Then, combine these insights in one dashboard and easily measure the impact your team is having on customer health.
Put workflows on autopilot
Multiply your team's output using automated workflows, including dynamically assign ownership of any customer from a pool of CSMs, automating customer emails and touchpoints, and triggering task assignments.
Fonctionnalité de l'application
Données partagées
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Avis
- 11 déc. 2024
Success, C.
- 30 avr. 2024
Caron, N.
Éducation - 26 à 50 employés
Tarification
All Features, All Plans
Customer-Centric Pricing Built for Scale
All Features, All Plans
Customer-Centric Pricing Built for Scale
* Les prix mentionnés ici sont uniquement présentés à titre indicatif. Tous les prix n'incluent pas les taxes, les offres spéciales, les réductions ni les autres facteurs pouvant affecter les tarifs. Vous devez contacter le partenaire pour obtenir les tarifs les plus récents. HubSpot n'assume aucune responsabilité pour les informations de tarification fournies par ses partenaires. Dernière mise à jour des prix : 09/08/2025
Informations supplémentaires
Créé par - Vitally.io
Installation - 600+ installations
Catégories Langues dans lesquelles cette application est disponible Anglais
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