Zendesk
Rising
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Zendesk Subscription - Suite Team, Suite Growth, Suite Professional, or Suite Enterprise plans
Overview
1/1 - Zendesk ticket activity is synced with your contact timelines
This integration adds support ticket activity from Zendesk to HubSpot's CRM timeline.
Features
Create new HubSpot contacts from Zendesk ticket requesters
Other than syncing with your existing contacts, if Zendesk ticket requesters aren't able to match up with existing contacts, they'll automatically be added as new contacts in HubSpot.
View all support ticket activity in your HubSpot timeline
Get support insights for your customers on their HubSpot timeline. Track support ticket creation and resolution, and keep up to date with their relationships with your team.
App Functionality
Shared Data
Zendesk Ticket |
Reviews
2.2
39
2.2
39
- Sep 25, 2026
Not working
No documentation (link is dead) and no sync
Andersen, J.
- Sep 11, 2026
Fine, but limited
The integration works fine, but Zendesk limits how much information it passes through and what HubSpot Object it works on. I wish it could be associated with multiple objects, not just the Contact.
Koster, K.
Suite Team
$49
/monthIndustry-leading ticketing system
Messaging across web, mobile and social
Email, voice, SMS, and live chat support
Single Help center
Easy-to-set up automations & workflows
Up to 50 AI-powered automated answers
Unified agent workspace
Out-of-the-box reporting and analytics
Standard data and file storage
1,000+ apps and integrations
Robust APIs with a standard rate limit
Online, email, and phone support from the Zendesk team
Onboarding and adoption guidance
Suite Team
$49
/monthIndustry-leading ticketing system
Messaging across web, mobile and social
Email, voice, SMS, and live chat support
Single Help center
Easy-to-set up automations & workflows
Up to 50 AI-powered automated answers
Unified agent workspace
Out-of-the-box reporting and analytics
Standard data and file storage
1,000+ apps and integrations
Robust APIs with a standard rate limit
Online, email, and phone support from the Zendesk team
Onboarding and adoption guidance
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/09/2025
Getting attention today
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