Zendesk
Automatically syncs Zendesk tickets with your HubSpot contacts
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Zendesk Subscription - Suite Team, Suite Growth, Suite Professional, or Suite Enterprise plans
Overview
1/1 - Zendesk ticket activity is synced with your contact timelines
This integration adds support ticket activity from Zendesk to HubSpot's CRM timeline.
Features
Create new HubSpot contacts from Zendesk ticket requesters
Other than syncing with your existing contacts, if Zendesk ticket requesters aren't able to match up with existing contacts, they'll automatically be added as new contacts in HubSpot.
View all support ticket activity in your HubSpot timeline
Get support insights for your customers on their HubSpot timeline. Track support ticket creation and resolution, and keep up to date with their relationships with your team.
App Functionality
Shared Data
Zendesk Ticket |
Reviews
2.2
33
2.2
33
- Dec 5, 2025
Basic ticket visibility but poor integration design makes it nearly useless
Zendesk activity only appears in the activity and not a separate card so it is easily lost in the contacts activity feed. Also little details of the ticket are included. A better integration would be like the Jira plugin.
Can view ticket activity in a contacts feed. You can apply a to filter to find the activity but you have to untick everything else to just see this.
Little information provided and it is easily lost in the feed,
Corbett, M.
- Jul 22, 2025
Link stops working
The integrations stops working after a few days and then I have to re-install everything.
Ryggen, O.
Suite Team
$49
/monthIndustry-leading ticketing system
Messaging across web, mobile and social
Email, voice, SMS, and live chat support
Single Help center
Easy-to-set up automations & workflows
Up to 50 AI-powered automated answers
Unified agent workspace
Out-of-the-box reporting and analytics
Standard data and file storage
1,000+ apps and integrations
Robust APIs with a standard rate limit
Online, email, and phone support from the Zendesk team
Onboarding and adoption guidance
Suite Team
$49
/monthIndustry-leading ticketing system
Messaging across web, mobile and social
Email, voice, SMS, and live chat support
Single Help center
Easy-to-set up automations & workflows
Up to 50 AI-powered automated answers
Unified agent workspace
Out-of-the-box reporting and analytics
Standard data and file storage
1,000+ apps and integrations
Robust APIs with a standard rate limit
Online, email, and phone support from the Zendesk team
Onboarding and adoption guidance
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/28/2021
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