Hubjoy

HubJoy has been a very impactful partner for our team.

HubJoy has been a very impactful partner for our team. They have taken the time to understand our business, our challenges, and our long-term goals, tailoring solutions that fit the exact needs of our growing organization. Their proactive approach, responsiveness, and expertise have made them an essential extension of our team.

HubSpot finally works for how we operate

Hubjoy took the time to really understand our business and how we operate day to day. We were dealing with a lot of manual processes, fragmented support workflows, and weren’t getting nearly enough value out of HubSpot. Their team helped us automate key workflows like our RMA process, streamline support inside HubSpot, and properly onboard our sales and marketing teams so everything worked together. They also built reporting that gave us real-time visibility instead of manual, error-prone reports. The impact was immediate — less admin work, faster response times, and a much clearer picture of what’s happening across the business. If you’re using HubSpot but feel like it’s not pulling its weight, Hubjoy is the partner you want."

Built a HubSpot foundation that actually reflects how we work

Hubjoy helped us redesign our HubSpot portal so it truly reflects how Accelerate Okanagan operates across programs, members, and stakeholders. They took the time to understand our different engagement models and reporting requirements, then built a system that reduced manual work while improving data quality and leadership visibility. This wasn’t just a technical setup. Hubjoy brought structure, clear thinking, and practical recommendations, along with documentation that gives our team confidence to maintain and evolve the system over time. We now have a CRM foundation that supports both day-to-day operations and long-term impact reporting.

Helped us optimize our Sales and CS structures and workflows in HubSpot

HubJoy was great to work with and supported us in optimizing our HubSpot workflows to better reflect our day-to-day operations and customer lifecycles. Together, we focused on improvements across Sales, Customer Support, and Customer Onboarding, resulting in workflows that are more streamlined and scalable, with added automation and clearer reporting through updated dashboards. The team also provided comprehensive documentation, which has been helpful for ongoing learning, maintenance, and future iteration.

Brought structure and trust to our HubSpot reporting and campaigns

Hubjoy helped us turn HubSpot into a more reliable backend system for marketing and admissions, especially as our enrollment and campaign volume increased. They focused on building trust in our data and reporting first, then systematized key workflows so campaigns and open houses could be run repeatedly without rebuilding everything from scratch. What stood out was their emphasis on clarity and sustainability. Hubjoy aligned lifecycle stages and lead management across teams, reduced manual exceptions, and introduced templates and naming conventions that made execution more consistent and less error prone. The result was greater confidence in our reporting, smoother campaign execution, and a HubSpot setup that supports growth without creating additional operational drag.

Great and Capable Staff

It was my first time receiving onboarding training and I needed a lot of guidance with email marketing and CRM migration. The team was really responsive to my questions and provided great training. We are looking to use Hubjoy's services in the near future.

Seamless and Professional

Hubjoy helped us onboard onto HubSpot and took a lot of the friction out of it right away. They set up real alignment between marketing and sales, then built workflows and processes that cut down the time we were wasting on manual follow ups and messy tracking. That translated into better visibility, better data capture, and ultimately more sales because we were actually running the system the way it’s meant to be used. They were professional, knowledgeable, and super hands on throughout, and their turnaround times were fast. If HubSpot has ever felt like a headache, Hubjoy is absolutely worth it.

Couldn't be happier with hiring Hubjoy

Hubjoy has been an amazing partner in our CRM migration as well as ongoing maintenance. Matt and his team are true experts. They moved super quick and had a bunch of ideas within the implementation, the ongoing maintenance and improvements that we're game changers.

Great Working Experience

The Hubjoy team was instrumental in helping us ramp our HubSpot operations quickly and effectively. They supported multiple competing projects at once, always with a positive attitude and a willingness to jump into new challenges. In a fast-paced environment, their ability to move quickly made a real impact for our organization. Anyone would be lucky to work with Matt, Palash, and the broader Hubjoy team.

Hubjoy have been our go-to HubSpot experts

Hubjoy have been a pleasure to work with. They’ve supported us across everything from HubSpot architecture fundamentals and buyer journey mapping, through to list building, sequences, reporting, dashboards, and data setup. What’s been especially valuable is how clearly they explain things to our relatively "new to structured sales" team members.. The team genuinely understands HubSpot inside out and is brilliant at training others, not just fixing things behind the scenes. I’d happily recommend them to any team that wants HubSpot set up properly and used more deeply than a surface level CRM function."