A Basic Starting Point Only

It brings in the basics, anything more, you have to do yourself or pay extra

It makes the starting point a lot easier

Lots of back end work, data clean-up, and spreadsheets. For example, it can bring in a note, but will not bring in the person who created it and HubSpot prevents editing a note through Imports, or it will bring in the record from Copper but you need to pay for Data Hub to map the Copper record ID to the HubSpot ID - it does not happen automatically.

Great potential but missing essential marketing tools and overpriced compared to better alternatives that offer more for less.

Copper works fine, the problem is a CRM needs some kind of real marking platform. What's the point of all that organization without a way to act on it? It works great with workspace which is good, but the lack of marketing just cannot be overlooked. If all I need is an organized address book, I already have that with my workspace account. But the biggest deal killer for us, was the abilities to NOT switch from personal email to a general email within Copper itself. Copper has so many things going right, but drops the ball in some key places.

It integrates so nicely, Clean UI. It works but is more of a personal address book vs true business platform crm.

Because Copper has limited abilities for marketing abilities, I moved everything over to HubSpot. The UIs are similar and HubSpot's $9 a month plan does more for me than what Copper does. Copper is a lot more per month for than HubSpot's lower tier paid plan but yet HubSpot offers more integrations and more advanced tools to go along with the crm. While HubSpot may not be quite as integrated into Google, it's actually better than most think.