SurveyMonkey
Take action on your SurveyMonkey data in HubSpot.
Requirements
HubSpot Plan HubSpot Account permissions No permissions required SurveyMonkey Subscription - Individual Advantage or Team Advantage plans
Overview
1/4 - SurveyMonkey app for HubSpot demo video
Monitor sentiment and take action on survey data
Segment email lists and create automated workflows* based on survey responses, so you can trigger follow-ups for satisfaction surveys and alert account managers when customers respond with critical feedback.
Get smart about your content
Send a content preference survey. Use smart CTAs, smart content, and active lists to ensure survey respondents only get the content types they say they like best.
Bring context to every conversation
Reps can view survey responses directly on CRM records, so they bring full context to every conversation. Plus, use survey information as scoring criteria to help prioritize follow-up.
* list segmentation and workflows for Professional and Enterprise users
Features
Sync survey responses to HubSpot automatically
When someone fills out a survey you’ve synced with HubSpot, you'll see a SurveyMonkey response on that contact's timeline. If the person filling out the survey is not yet in your database, a new contact will be automatically created for you.
Segment based on survey responses
Create lists, set workflow triggers, update scoring criteria, and more based on survey responses.
Sync SurveyMonkey surveys to HubSpot feedback surveys
Bring survey data from SurveyMonkey directly to HubSpot surveys to unlock Breeze-powered survey insights and more powerful reporting, segmentation, and automation.
App Functionality
Shared Data
Respondents | ||
Respondents | ||
Survey Respondent | ||
Survey Responses |
Reviews
2.7
55
2.7
55
- Feb 3, 2026
Decent for sending surveys but terrible integration with HubSpot makes viewing results a confusing mess
I have no idea how to view the survey monkey results in HubSpot - the link is not intuitive when it comes to results outside of Survey Mondey
Easy to send survey requests
Hard to see benefit of using HubSpot to facilitate.
Juarez, V.
- Jan 15, 2026
Functional but limited - connection issues resolved with help, though full features require Service Hub upgrade and even after upgrade some question types don't transfer properly.
It works. We initially couldn’t establish the connection, but after getting assistance, we were able to resolve the issue. The connection will appear in the historical contact timeline, and we can query it as needed. However, we can’t access survey response analytics unless we have Service Hub. Additionally, not all survey questions can be transferred into HubSpot. Still need improvement.
With the basic HubSpot (without Service Hub), we can still view historical events on a contact record and run queries on that data. This visibility is helpful for employees when evaluating responses.
We need Service Hub to access analytics. The connection itself isn’t perfect, as HubSpot cannot import the NPS layout from SurveyMonkey, and it also doesn’t support radio‑button questions that include an “Other (please specify)” option.
Poedyasmara, I.
Pricing
Individual Advantage
$32
/monthFor individuals sending professional surveys
Unlimited number of surveys
Unlimited questions per survey
Unlimited responses per survey
24/7 expedited email support
...and more!
Individual Advantage
$32
/monthFor individuals sending professional surveys
Unlimited number of surveys
Unlimited questions per survey
Unlimited responses per survey
24/7 expedited email support
...and more!
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/02/2025
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