Talkdesk Connector
Cloud Contact Center for Small Businesses to Global Enterprises
Built by - Talkdesk, Inc.
Installs - 100+ installs
Rating 3.3
(4)
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Talkdesk Connector Subscription - Talkdesk Express, CX Cloud Essentials, or CX Cloud Elite plans
Overview
1/7 - Launching a call from HubSpot through Talkdesk Connector
Talkdesk Connector delivers engaging customer interactions by displaying all relevant customer information when a call is connected on a single screen. Automated workflows, two-way synchronization, and CTI integration ensure maximum agent efficiency.
Now available for businesses under 50 employees, Talkdesk Express brings the same powerful, AI-driven experience to small teams—no IT setup required. It’s a self-service contact center solution that helps small businesses get started in minutes, with smart routing, virtual agents, omnichannel support, and a HubSpot integration built right in.
Features
Talkdesk Express
Introducing AI-powered customer service designed for businesses under 50 employees. Start free with 25 licenses and $100 in usage credits—no credit card or commitment needed. set up in minutes with no IT required. Flexible, pay-as-you-go pricing lets your customer service grow with your business.
Advanced Automation
Eliminate the need for agents to switch between two applications by performing HubSpot actions within Talkdesk. Agents can automatically create HubSpot tasks, notes, tickets, and deals without ever leaving Talkdesk.
Synchronize CRM and Contact Center data and calls
Automatically sync contacts between HubSpot and Talkdesk to keep customer data up to date. Log all call details, recordings, and performance metrics in HubSpot to streamline workflows, reduce manual tasks, and give agents the context they need to deliver better service.
Personalized Interactions
Talkdesk HubSpot Connector pops the customer’s information and history when a call is connected, giving agents the context they need to personalize every conversation.
CTI integration
Boost agent productivity by reducing the time agents spent dialing phone numbers manually for each call. Agents can launch calls directly from HubSpot through Talkdesk Connector.
App Functionality
Shared Data
Agents | ||
Contacts | ||
Interaction | ||
Interaction | ||
Interaction | ||
Interaction |
Reviews
3.3
4
3.3
4
- Jan 16, 2026
Excellent CRM visibility and connected data for CXA
The Talkdesk Connector works well and does what it should. It gives our teams proper visibility between calls and CRM data, which reduces manual logging and keeps HubSpot as the source of truth. The biggest impact has been on reporting quality and day-to-day operational clarity for sales and service teams. Once configured correctly, it is reliable and supports real workflow improvement rather than creating extra admin.
Being able to access the Talkdesk co-pilot insight from within the HubSpot portal in real time, with contact-specific insights.
Wood, R.
- Mar 14, 2025
It is good but still has flaws
It is very useful for the company but still needs to be improved.
Serrano Olaya, A.
Pricing
Talkdesk Express
AI-powered customer service. Built for small businesses.
Voice Engagement
Digital Engagement
Studio & Routing
Studio Functions
Real-time Dashboards (Live)
Business Intelligence (Explore)
Guardian
Knowledge Management
Autopilot
Copilot
Navigator
Identity
Workspace Designer
Talkdesk Express
AI-powered customer service. Built for small businesses.
Voice Engagement
Digital Engagement
Studio & Routing
Studio Functions
Real-time Dashboards (Live)
Business Intelligence (Explore)
Guardian
Knowledge Management
Autopilot
Copilot
Navigator
Identity
Workspace Designer
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/11/2025
More info
Built by - Talkdesk, Inc.
Installs - 100+ installs
Categories Languages this app is available in English
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