Link LINE friends to HubSpot contacts through forms, email, and QR

Link LINE friends to HubSpot contacts through forms, email links, and QR codes. Import from segments, match by email or phone number, link on form submission with a workflow action, or connect your own login through the API. Add friend-add CTAs to your website in four formats, and use the recorded CTA and page in segments and workflows.

Send LINE campaigns to HubSpot segments, planned with an AI agent

Pick recipients and exclusions by HubSpot segment, and show each segment its own rich menu. Use HubSpot products to send each person the jobs or items that match, such as roles in a preferred location, as LINE cards. Ask the marketing agent who to reach and what to send, and let it draft it. Review, then approve. Schedule, repeat, or A/B test.

Send LINE messages from HubSpot workflows

Send LINE messages from HubSpot workflows when a form is submitted, a deal changes, or a ticket needs attention. Actions can also update rich menus and link IDs, so new customers and VIPs each see the right menu. Messages go to LINE-linked contacts on the record.

Record opens and clicks on contacts for workflows and reports

Record LINE activity such as follows, opens, clicks, and rich menu taps as events on HubSpot contacts, ready to trigger workflows, define segments, and build HubSpot reports. In Lumo, build reports from the metrics and dimensions you need, such as clicks per rich menu button, and group them on dashboards. Ask the marketing agent what to try next.

Reply to LINE customers from the HubSpot inbox as a team

Reply to LINE messages from the HubSpot inbox or help desk, including images and files. Your team can read the conversation history before responding, even when the person handling the inquiry changes. You can also open LINE chat from contact, company, and ticket records.

Automate LINE replies that adapt to each customer's answers

Build conversation flows in Lumo's visual editor. Ask questions, save answers, and send the next message based on each response. Let the customer agent answer from your FAQs and other saved knowledge, then hand off to your team when needed. Use these flows alongside your HubSpot workflows.

Follow up on LINE from Shopify carts and orders synced to HubSpot

Start from Shopify carts and orders synced through HubSpot's Shopify integration, and send LINE from HubSpot workflows. Send shoppers who left a cart a card with the product name, image, and price, plus a checkout link. After purchase, send shipping updates with order details. Opens and clicks are recorded on the contact for your next follow-up.