A difficult start, but flawless management

We purchased the 20-hour SocialCities package during the onboarding phase with HubSpot. Unfortunately, the 20 hours provided were not enough to complete the CRM setup according to our company's needs. I openly expressed my concerns to the SocialCities team, who were helpful, attentive and responsive from the start. They offered us concrete solutions quickly, including a new onboarding and implementation package at a discounted price, which will allow us to complete the setup properly. Although initially there was some frustration related to a lack of organization and alignment, what impressed us was how quickly SocialCities was able to adapt, listen to our feedback, and plan subsequent sessions more effectively. This experience demonstrated their professionalism and willingness to continuously improve through open and constructive communication. Special thanks to Amir and Olena for finding concrete solutions and patiently guiding us toward the success of our project.

Offerta e Competenza a 360°

Lavoravamo con SocialCities da diverso tempo nell'ambito del Web Marketing ed eravamo già molto soddisfatti. Quando è nata l'esigenza di implementare un CRM in azienda, i ragazzi di SocialCities ci hanno accompagnato e consigliato dall'inizio del percorso e fino alla completa funzionalità di HubSpot. Ci hanno illustrato in maniera chiara e completa tutti i moduli e le funzionalità, supportato nella creazione degli utenti e nel rilascio delle autorizzazioni e hanno formato il nostro personale rimanendo a disposizione in qualsiasi momento e per qualsiasi esigenza. Non potevamo trovare partner migliore per affrontare questa nuova esperienza!