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Slack Community Support

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App

Slack Community Support

Transform Slack customer chats into scalable HubSpot Inbox chats

Udviklet af
Octopods
Installeringer
50+ installationer
Log på for at installereKræver Slack Community Support-abonnement
Rising

Rising

Nye partnere vinder terræn hos kunderne og viser stærk fremgang i HubSpot-økosystemet.Læs mere

Krav

HubSpot-abonnement
Tilladelser til HubSpot-konto
Se de nødvendige kontotilladelser
Adgangstype
Shared
Slack Community Support abonnement
Slack plan

Oversigt

Running support in Slack is fast – until it isn’t. Messages get buried, nothing is tracked, and your team loses the context HubSpot already holds. Octopods turns every customer Slack thread into a first-class conversation inside the HubSpot Inbox to better support your community.


What does it do?

  • No more lost messages – Each new Slack thread becomes a HubSpot thread.

  • Zero context-switching – Reply from Slack or HubSpot; Octopods keeps the thread, contact, and timeline perfectly in sync.

  • Actionable analytics – Use HubSpot's reporting to track volume, response times, and CSAT across all Slack channels.

  • Seamless hand-offs – Mention a teammate or reassign the chat in HubSpot; Octopods echoes the update back to Slack so customers stay in the loop.

How can it help you?

  • Structured workflow in HubSpot Service Hub without giving up Slack’s speed

  • Two-way sync of messages, attachments, internal notes, and chat properties

  • Granular SLAs & automation powered by HubSpot workflows

Ready to bring order to your Slack support? Install Octopods and start converting chats into trackable HubSpot chats in under 60 seconds.

Funktioner

Slack Channel for HubSpot Inbox

Connect your Slack Teams to your desired HubSpot Inbox using the Octopods integration.

Receive & Reply to Slack Messages from your HubSpot Inbox

Receive customer Slack messages – channel thread messages and media– right inside HubSpot Inbox. Reply with text, attachments, knowledge-base articles, and more; Octopods mirrors every response back to the original Slack thread in real time.

Automatically sync Slack customers to HubSpot Contacts

When a Slack customer message is synced to HubSpot, Octopods automatically uses or creates a HubSpot Contact with the same email address and link it to the conversation.

No Sign In Required

Just as you install the integration into your HubSpot, Octopods will create an account for you with the same email you're signed in with HubSpot.

Appfunktionalitet

Delte data
Datakilde
Synkroniser retning
I HubSpot
I HubSpot

Conversations

Samtaler

Samtaler

Leads

Kontakter

Kontakter

Media

CMS-filer

CMS-filer

Messages

Samtaler

Samtaler

Users

Brugere

Brugere

Flere oplysninger om delte data

At Octopods, we privately handle user data with care and caution. Please feel free to read our terms of service, privacy policy, and more related to data processing from here: https://docs.octopods.io/en/collections/1592987-terms-of-service-privacy-policy-gdpr-data-processing

Anmeldelser

Vær den første til at skrive en kundebedømmelse

(0 anmeldelser)

Slack

34 US$

/måned

/per Slack team - Supports Slack of all plans

  • Send and receive messages from/to Slack

  • Unlimited HubSpot Accounts

  • Unlimited messages (Subject to fair use policy)

Slack

34 US$

/måned

/per Slack team - Supports Slack of all plans

  • Send and receive messages from/to Slack

  • Unlimited HubSpot Accounts

  • Unlimited messages (Subject to fair use policy)

* Priserne her er kun til visningsformål. Alle priser er ekskl. afgifter, incitamenter, rabatter eller andre prisvariabler. Du bør kontakte partneren for at få de mest ajourførte og korrekte prisoplysninger. HubSpot påtager sig intet ansvar for disse prisoplysninger, som leveres af vores partnere. Priser sidst opdateret: 05.09.2025

Flere oplysninger

Udviklet af
Octopods
Installeringer
50+ installationer
Kategorier
Sprog som denne app er tilgængelig på
Arabisk, Engelsk, Portugisisk og Spansk

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