Help Scout
Connect HubSpot with Help Scout to keep your team in sync!
Erstellt von - Help Scout
Installationen - 700+ Installationen
Bewertung - 1,5(2)
Anforderungen
HubSpot-Produktversion Funktioniert mit allen HubSpot-Produktversionen Mehr erfahren HubSpot-Account-Berechtigungen - Erforderliche Account-Berechtigungen anzeigen
Help Scout-Abonnement - Produktversion: Plus Plan
Übersicht
1/3 - See Help Scout conversations in the HubSpot timeline
- HubSpot is the marketing hub for your business, giving you the ability to manage customers, send emails, create content and track opportunities. Connecting HubSpot with Help Scout keeps your marketing and support teams in sync.
- All the important HubSpot data about your customer is available right where you need it. In one click, you can unsubscribe from Lists, open relevant Deals, or open the full profile.
- Adding Satisfaction Ratings to your Help Scout conversations provides an easy way for your customers to give feedback on an interaction.
Funktionen
Leverage Customer Engagements Across Teams
With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.
Eliminate Surprises for Sales and Marketing
Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.
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Automate HubSpot Outreach Based on Help Scout Activity
Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.
App-Funktionalität
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Rezensionen
- 16. Feb. 2023
Really disappointing
This integration is very basic. There is some syncing of contacts and messages, but you can't manually associate things with deals, companies, etc. You can't take advantage of tagging emails to view interactions. The data that is shown in HelpScout is very minimal. Overall, it's really disappointing.
We were on HelpScout before we started with HubSpot. We use HelpScout as shared inboxes for sales, customer support, and everything else.
Morin, D.
Telekommunikation & Mobilfunk - 6 bis 10 Mitarbeitende
- 22. Feb. 2022
Sehr eingeschränkte Funktionalität
Ehrlich gesagt, bin ich von dieser Integration enttäuscht. Nur die erste E-Mail wird mit HubSpot synchronisiert, die dazugehörige Konversation jedoch nicht. Das verfehlt den Zweck der Integration von E-Mail mit CRM.
E-Mail-Unterstützung für den gemeinsamen Posteingang
Salem, S.
Technologie – Software - 26 bis 50 Mitarbeitende
Plus Plan
44 $
/MonatAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
Plus Plan
44 $
/MonatAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
* Die hier angegebenen Preise dienen nur zu Illustrationszwecken. Alle Preise enthalten keine Steuern, Sonderangebote, Rabatte oder sonstigen Preisvarianten. Bitte wenden Sie sich direkt an den Partner, um aktuelle und korrekte Preisinformationen zu erhalten. HubSpot übernimmt keine Verantwortung für Preisinformationen, die von unseren Partnern bereitgestellt werden. Letzte Aktualisierung der Preisinformationen: 25.10.2024
Weitere Infos
Erstellt von - Help Scout
Installationen - 700+ Installationen
Kategorien Sprachen, in denen diese App verfügbar ist Englisch
Neuzugänge
