Help Scout
Connect HubSpot with Help Scout to keep your team in sync!
Gemaakt door - Help Scout
Installaties - 700+ installaties
Beoordeling - 1,5(2)
Vereisten
HubSpot-abonnement Werkt met alle HubSpot-abonnementen Meer informatie HubSpot-accountmachtigingen - Bekijk de vereiste accountmachtigingen
Help Scout-abonnement - Plus Plan plan
Overzicht
1/3 - See Help Scout conversations in the HubSpot timeline
- HubSpot is the marketing hub for your business, giving you the ability to manage customers, send emails, create content and track opportunities. Connecting HubSpot with Help Scout keeps your marketing and support teams in sync.
- All the important HubSpot data about your customer is available right where you need it. In one click, you can unsubscribe from Lists, open relevant Deals, or open the full profile.
- Adding Satisfaction Ratings to your Help Scout conversations provides an easy way for your customers to give feedback on an interaction.
Functies
Leverage Customer Engagements Across Teams
With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.
Eliminate Surprises for Sales and Marketing
Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.
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Automate HubSpot Outreach Based on Help Scout Activity
Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.
App-functionaliteit
Gedeelde gegevens
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Reviews
- 16 feb. 2023
Really disappointing
This integration is very basic. There is some syncing of contacts and messages, but you can't manually associate things with deals, companies, etc. You can't take advantage of tagging emails to view interactions. The data that is shown in HelpScout is very minimal. Overall, it's really disappointing.
We were on HelpScout before we started with HubSpot. We use HelpScout as shared inboxes for sales, customer support, and everything else.
Morin, D.
Telecom en mobiele communicatie - 6 tot 10 werknemers
- 22 feb. 2022
Echt beperkte functionaliteit
Eerlijk gezegd, teleurgesteld over deze integratie. Alleen de eerste e-mail wordt gesynchroniseerd met HubSpot en de bijbehorende conversatie niet. Doet het doel van het integreren van e-mail met CRM teniet.
Gedeelde inbox e-mailondersteuning
Salem, S.
Technologie - software - 26 tot 50 werknemers
Prijzen
Plus Plan
US$ 44
/maandAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
Plus Plan
US$ 44
/maandAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 25-10-2024
Meer info
Gemaakt door - Help Scout
Installaties - 700+ installaties
Categorieën Talen waarin deze app beschikbaar is Engels
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