Help Scout
Connect HubSpot with Help Scout to keep your team in sync!
제작자 - Help Scout
설치 - 설치 수 700개 이상
평가 - 1.5(2)
요구 사항
HubSpot 요금제 모든 HubSpot 플랜에서 작동 자세히 알아보기 HubSpot 계정 권한 - 필수 계정 권한 보기
Help Scout 구독 - Plus Plan 플랜
개요
1/3 - See Help Scout conversations in the HubSpot timeline
- HubSpot is the marketing hub for your business, giving you the ability to manage customers, send emails, create content and track opportunities. Connecting HubSpot with Help Scout keeps your marketing and support teams in sync.
- All the important HubSpot data about your customer is available right where you need it. In one click, you can unsubscribe from Lists, open relevant Deals, or open the full profile.
- Adding Satisfaction Ratings to your Help Scout conversations provides an easy way for your customers to give feedback on an interaction.
기능
Leverage Customer Engagements Across Teams
With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.
Eliminate Surprises for Sales and Marketing
Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.
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Automate HubSpot Outreach Based on Help Scout Activity
Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.
앱 기능
공유 데이터
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리뷰
- 2023년 2월 16일
Really disappointing
This integration is very basic. There is some syncing of contacts and messages, but you can't manually associate things with deals, companies, etc. You can't take advantage of tagging emails to view interactions. The data that is shown in HelpScout is very minimal. Overall, it's really disappointing.
We were on HelpScout before we started with HubSpot. We use HelpScout as shared inboxes for sales, customer support, and everything else.
Morin, D.
통신 및 모바일 커뮤니케이션 - 직원 6~10명
- 2022년 2월 22일
정말 제한된 기능
솔직히 이 통합 기능에 실망했습니다. 초기 이메일만 HubSpot에 동기화되고 해당 대화는 동기화되지 않습니다. 이메일과 CRM을 통합하는 목적에 맞지 않습니다.
공유 받은 편지함 이메일 지원
Salem, S.
기술 - 소프트웨어 - 직원 26~50명
가격 책정
Plus Plan
US$44
/월Advanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
Plus Plan
US$44
/월Advanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2024.10.25.
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