Leverage Customer Engagements Across Teams

With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.

Eliminate Surprises for Sales and Marketing

Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.

Automate HubSpot Outreach Based on Help Scout Activity

Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.