Help Scout
Connect HubSpot with Help Scout to keep your team in sync!
Creazione di - Help Scout
Installazioni - PIù di 700 installazioni
Valutazione - 1,5(2)
Requisiti
Piano HubSpot Funziona con tutti i piani HubSpot Scopri di più Autorizzazioni dell'account HubSpot - Visualizza le autorizzazioni dell'account richieste
Abbonamento Help Scout - Piano Plus Plan
Panoramica
1/3 - See Help Scout conversations in the HubSpot timeline
- HubSpot is the marketing hub for your business, giving you the ability to manage customers, send emails, create content and track opportunities. Connecting HubSpot with Help Scout keeps your marketing and support teams in sync.
- All the important HubSpot data about your customer is available right where you need it. In one click, you can unsubscribe from Lists, open relevant Deals, or open the full profile.
- Adding Satisfaction Ratings to your Help Scout conversations provides an easy way for your customers to give feedback on an interaction.
Funzionalità
Leverage Customer Engagements Across Teams
With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.
Eliminate Surprises for Sales and Marketing
Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.
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Automate HubSpot Outreach Based on Help Scout Activity
Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.
Funzionalità dell'app
Dati condivisi
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Recensioni
- 16 feb 2023
Really disappointing
This integration is very basic. There is some syncing of contacts and messages, but you can't manually associate things with deals, companies, etc. You can't take advantage of tagging emails to view interactions. The data that is shown in HelpScout is very minimal. Overall, it's really disappointing.
We were on HelpScout before we started with HubSpot. We use HelpScout as shared inboxes for sales, customer support, and everything else.
Morin, D.
Telecomunicazioni e reti cellulari - 6 - 10 dipendenti
- 22 feb 2022
Funzionalità davvero limitate
Sinceramente, sono deluso da questa integrazione. Solo l'e-mail iniziale viene sincronizzata con HubSpot, mentre la conversazione corrispondente non viene sincronizzata. Vanifica l'obiettivo di integrare le e-mail con il CRM.
Supporto per la casella di posta elettronica condivisa
Salem, S.
Tecnologia: software - 26 - 50 dipendenti
Plus Plan
44 USD
/meseAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
Plus Plan
44 USD
/meseAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
* I prezzi riportati sono a scopo informativo. I prezzi non includono tasse, incentivi, sconti o altre variabili. Contatta il partner per ricevere il tariffario aggiornato. HubSpot declina qualsiasi responsabilità circa le informazioni di prezzo fornite dai propri partner. Ultimo aggiornamento tariffario: 25/10/2024
Maggiori informazioni
Creazione di - Help Scout
Installazioni - PIù di 700 installazioni
Categorie Lingue in cui è disponibile questa app Inglese
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