Help Scout
Connect HubSpot with Help Scout to keep your team in sync!
Udviklet af - Help Scout
Installeringer - 700+ installationer
Rangering - 1,5(2)
Krav
HubSpot-abonnement Fungerer med all HubSpot-planer Få mere at vide Tilladelser til HubSpot-konto - Se de nødvendige kontotilladelser
Help Scout abonnement - Plus Plan plan
Oversigt
1/3 - See Help Scout conversations in the HubSpot timeline
- HubSpot is the marketing hub for your business, giving you the ability to manage customers, send emails, create content and track opportunities. Connecting HubSpot with Help Scout keeps your marketing and support teams in sync.
- All the important HubSpot data about your customer is available right where you need it. In one click, you can unsubscribe from Lists, open relevant Deals, or open the full profile.
- Adding Satisfaction Ratings to your Help Scout conversations provides an easy way for your customers to give feedback on an interaction.
Funktioner
Leverage Customer Engagements Across Teams
With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.
Eliminate Surprises for Sales and Marketing
Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.
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Automate HubSpot Outreach Based on Help Scout Activity
Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.
Appfunktionalitet
Delte data
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Anmeldelser
- 16. feb 2023
Really disappointing
This integration is very basic. There is some syncing of contacts and messages, but you can't manually associate things with deals, companies, etc. You can't take advantage of tagging emails to view interactions. The data that is shown in HelpScout is very minimal. Overall, it's really disappointing.
We were on HelpScout before we started with HubSpot. We use HelpScout as shared inboxes for sales, customer support, and everything else.
Morin, D.
Teleselskab og mobilkommunikation - 6 til 10 medarbejdere
- 22. feb 2022
Virkelig begrænset funktionalitet
Jeg er ærligt talt skuffet over denne integration. Kun den første e-mail synkroniseres til HubSpot, og den tilsvarende samtale synkroniseres ikke. Det ødelægger formålet med at integrere e-mail med CRM.
Support til e-mail med delt indbakke
Salem, S.
Teknologi – software - 26 til 50 medarbejdere
Priser
Plus Plan
44 US$
/månedAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
Plus Plan
44 US$
/månedAdvanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
* Priserne her er kun til visningsformål. Alle priser er ekskl. afgifter, incitamenter, rabatter eller andre prisvariabler. Du bør kontakte partneren for at få de mest ajourførte og korrekte prisoplysninger. HubSpot påtager sig intet ansvar for disse prisoplysninger, som leveres af vores partnere. Priser sidst opdateret: 25.10.2024
Flere oplysninger
Udviklet af - Help Scout
Installeringer - 700+ installationer
Kategorier Sprog som denne app er tilgængelig på Engelsk
Nyheder
