Help Scout
Connect HubSpot with Help Scout to keep your team in sync!
開発元 - Help Scout
インストール数 - 700件以上のインストール
評価 - 1.5(2)
必要な条件
HubSpotエディション 全てのHubSpotエディションに対応 もっと詳しく HubSpotアカウント権限 - 必要なアカウント権限を表示
Help Scoutの契約内容 - プラン：Plus Plan
概要
1/3 - See Help Scout conversations in the HubSpot timeline
- HubSpot is the marketing hub for your business, giving you the ability to manage customers, send emails, create content and track opportunities. Connecting HubSpot with Help Scout keeps your marketing and support teams in sync.
- All the important HubSpot data about your customer is available right where you need it. In one click, you can unsubscribe from Lists, open relevant Deals, or open the full profile.
- Adding Satisfaction Ratings to your Help Scout conversations provides an easy way for your customers to give feedback on an interaction.
機能
Leverage Customer Engagements Across Teams
With a HubSpot integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, like the HubSpot owner, total revenue, and latest activities, like sign-up date and email engagement.
Eliminate Surprises for Sales and Marketing
Inform every interaction with the most recent customer communications by adding conversation and satisfaction ratings to the HubSpot timeline. Teams can check the CRM to see that customers are happy, research open issues, and examine negative ratings.
-2-1.png)
Automate HubSpot Outreach Based on Help Scout Activity
Watch for positive and negative signals coming out of your support team to automate outreach with HubSpot. Received a great rating from a new customer? Maybe it's time to ask for a referral. A customer with an open deal left a negative rating? Make sure Sales follows up right away.
アプリ機能
共有されるデータ
Customer Properties | ||
Customer Properties | ||
Customers | ||
Properties | ||
Properties | ||
Properties |
確認
- 2023年2月16日
Really disappointing
This integration is very basic. There is some syncing of contacts and messages, but you can't manually associate things with deals, companies, etc. You can't take advantage of tagging emails to view interactions. The data that is shown in HelpScout is very minimal. Overall, it's really disappointing.
We were on HelpScout before we started with HubSpot. We use HelpScout as shared inboxes for sales, customer support, and everything else.
Morin, D.
通信＆移動体通信 - 従業員数6人～10人
- 2022年2月22日
本当に限られた機能しかない
正直、この統合にはがっかりしています。HubSpotに同期されるのは最初のメールだけで、対応する会話は同期されません。メールとCRMを統合する意味がありません。
受信トレイ共有メールサポート
Salem, S.
テクノロジー - ソフトウェア - 従業員数26人～50人
価格
Plus Plan
$44
／月Advanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
Plus Plan
$44
／月Advanced features and reporting for teams at scale
5 Shared Inboxes
2 Docs knowledge bases
Live Chat
Messages
Automated Workflows
Custom Fields
Advanced Permissions and Teams
AI Assist and AI Summarize
Salesforce, Jira, HubSpot Apps
* こちらの価格は参考表示価格です。どの価格にも税、インセンティブ、値引など、価格に関する変動要素は含まれていません。価格に関する正確な最新情報については、この提供元パートナーまでお問い合わせください。HubSpotは、パートナー各社が提供する価格情報について一切の責任を負わないものとします。価格の最終更新：2024/10/25
新着
