Calls & texts in HubSpot

Make and take calls, plus send and receive texts directly within HubSpot—no more switching tabs. View contact names, owners, and stages on inbound calls. Support agents with pop-up deals and tickets. Agents outside HubSpot? Aloware has you covered with a mobile app, click-to-call integration, and desktop app for seamless communication.

Power Dialer

Scale to 500+ calls daily by building lists in HubSpot and importing them into Aloware’s power dialer with one click. Use workflows and lead data to create dynamic dialing lists. Route hot leads instantly with best-agent logic. Access contact info in real time with CRM view and a pop-up for faster, more efficient call handling.

Multi-hub integration

View and log calls on Contacts, Companies, Deals, and Tickets in HubSpot. Make calls, send texts, and sync ownership, lead status, and lifecycle stages to Aloware. Map data like last call time and engagement back into HubSpot. Identify and manage duplicates with shared phone numbers for full communication visibility.

Workflow automations

Automatically trigger calls/texts between your team & prospects based on HubSpot actions/workflows. Send one-time or drip SMS campaigns using compliant lines or short codes. Boost speed to lead by texting prospects when they submit forms or book meetings. This functionality is compatible with contact-based, deal, ticket, & company-based workflows.

CRM-based call routing

Set inbound call routing based on contact ownership or last engagement in HubSpot. Incoming calls automatically match the caller’s number with HubSpot records, showing your agents the caller’s name, tickets, and deals instantly. If an agent is unavailable, AI routing directs the call to the next best agent seamlessly.