Aloware Cloud Contact Center
Top native HubSpot integration for calling, SMS/MMS, and automation
Créé par - Aloware, Inc.
Installation - 800+ installations
Évaluation - 4,3(21)
Exigences
Abonnement HubSpot Compatible avec tous les abonnements HubSpot En savoir plus Autorisations de compte HubSpot - Afficher les autorisations de compte requises
Abonnement à Aloware Cloud Contact Center - Abonnements : iPro + AI ✨, uPro + AI ✨ ou xPro + AI ✨
Vue d'ensemble
1/5
Aloware’s deep integration with HubSpot brings all your calls and texts into the CRM, allowing you to manage communications seamlessly. Here’s what you can expect:
Native calls and texts in HubSpot: Make and receive calls, send SMS, and manage all communications directly within HubSpot. Every interaction is automatically logged, providing complete visibility and context for customer engagements.
AI-driven routing: Leverage HubSpot’s data for intelligent call and text routing. Aloware’s AI ensures that customers are connected with the most relevant agents, improving response times and personalization.
Support for all HubSpot objects: Initiate calls and texts from any HubSpot record—contacts, companies, deals, and tickets. Sync native call outcomes, types, and direction between Aloware and HubSpot, reducing duplicate work and streamlining workflows.
Dynamic dialing and automated follow-ups: Build dialing lists in HubSpot and import them into Aloware’s power dialer with one click. Automate follow-ups and trigger communications based on HubSpot workflows, enhancing your outreach efforts.
Built-in compliance: Aloware manages anti-spam regulations and A2P 10DLC registration, ensuring your messages are reliably delivered and your calls are less likely to be marked as spam.
Enhanced reporting and analytics: Access AI-powered voice analytics, call summaries, and intelligent routing data to optimize agent performance and ensure effective communication strategies.
With Aloware and HubSpot, you get a powerful, compliant, and efficient solution to elevate your customer interactions—all within the CRM you already use.
Fonctionnalités
Calls & texts in HubSpot
Make and take calls, plus send and receive texts directly within HubSpot—no more switching tabs. View contact names, owners, and stages on inbound calls. Support agents with pop-up deals and tickets. Agents outside HubSpot? Aloware has you covered with a mobile app, click-to-call integration, and desktop app for seamless communication.
Power Dialer
Scale to 500+ calls daily by building lists in HubSpot and importing them into Aloware’s power dialer with one click. Use workflows and lead data to create dynamic dialing lists. Route hot leads instantly with best-agent logic. Access contact info in real time with CRM view and a pop-up for faster, more efficient call handling.
Multi-hub integration
View and log calls on Contacts, Companies, Deals, and Tickets in HubSpot. Make calls, send texts, and sync ownership, lead status, and lifecycle stages to Aloware. Map data like last call time and engagement back into HubSpot. Identify and manage duplicates with shared phone numbers for full communication visibility.
Workflow automations
Automatically trigger calls/texts between your team & prospects based on HubSpot actions/workflows. Send one-time or drip SMS campaigns using compliant lines or short codes. Boost speed to lead by texting prospects when they submit forms or book meetings. This functionality is compatible with contact-based, deal, ticket, & company-based workflows.
CRM-based call routing
Set inbound call routing based on contact ownership or last engagement in HubSpot. Incoming calls automatically match the caller’s number with HubSpot records, showing your agents the caller’s name, tickets, and deals instantly. If an agent is unavailable, AI routing directs the call to the next best agent seamlessly.
Fonctionnalité de l'application
Données partagées
Call and SMS event | ||
Call list | ||
Call Trigger | ||
Communications | ||
Contact lists | ||
Contact Owners | ||
Contact properties | ||
Contacts | ||
Contacts | ||
Deal Pipeline inside the contact | ||
Multi-entity Contact | ||
Phone call | ||
Phone number | ||
Power Dialer lists | ||
SMS |
Avis
4,3
21
4,3
21
- 8 juin 2025
Bon
Il dispose d'une tonne d'options de fonctionnalités différentes, mais toutes les fonctionnalités ne fonctionnent pas comme prévu. Je pense qu'ils doivent renforcer un peu plus leur équipe d'assistance technique pour résoudre les bogues et les pépins du système.
Nombreux réglages et configurations de routage
Tous les paramètres ne fonctionnent pas comme prévu.
Dittmer, J.
- 2 juin 2025
Gaspillage d'argent quand HubSpot Dialer existe
il n'y a pas besoin de ce dialer quand vous avez le dialer HubSpot
rien
coût
Ranga, K.
iPro + AI ✨
40 $US
/moisUnlimited inbound and outbound
Core calling & texting features
Native integrations: HubSpot, Pipedrive, Zoho
1000 AloAi Voice Analytics minutes
IVRs, call recording, live wallboard
Chrome extension, desktop and mobile apps
Bulk SMS/MMS broadcasting
Mandatory tags & dispositions
Voicemail drops & SMS templates
Zapier integrations: 100+
Lead API & Webhooks
Dial in CRM
Call & transcription sync to CRM
Clean, dedicated numbers
Local presence (Add-on)
AloAI Text Bot (Add-on)
iPro + AI ✨
40 $US
/moisUnlimited inbound and outbound
Core calling & texting features
Native integrations: HubSpot, Pipedrive, Zoho
1000 AloAi Voice Analytics minutes
IVRs, call recording, live wallboard
Chrome extension, desktop and mobile apps
Bulk SMS/MMS broadcasting
Mandatory tags & dispositions
Voicemail drops & SMS templates
Zapier integrations: 100+
Lead API & Webhooks
Dial in CRM
Call & transcription sync to CRM
Clean, dedicated numbers
Local presence (Add-on)
AloAI Text Bot (Add-on)
* Les prix mentionnés ici sont uniquement présentés à titre indicatif. Tous les prix n'incluent pas les taxes, les offres spéciales, les réductions ni les autres facteurs pouvant affecter les tarifs. Vous devez contacter le partenaire pour obtenir les tarifs les plus récents. HubSpot n'assume aucune responsabilité pour les informations de tarification fournies par ses partenaires. Dernière mise à jour des prix : 03/12/2025
Informations supplémentaires
Créé par - Aloware, Inc.
Installation - 800+ installations
Catégories Langues dans lesquelles cette application est disponible Anglais
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