Thorit GmbH

More transparency and measurable success in the customer journey - thanks to Thorit and HubSpot"

Before working with Thorit, we had a clear challenge: there was a gap between our online marketing measures - especially the ads - and the rest of the customer journey. We wanted to close this gap in order to provide more targeted support to prospective customers and improve conversion. The key to this was email automation, which is how HubSpot and Thorit came into play. We had our first point of contact with the Thorit team during a persona workshop, which really impressed us at the time. The collaboration was not only structured and practical, but also helped us enormously in terms of strategy. Together, we implemented the persona workshop, the HubSpot integration and the development of our automations. HubSpot has made many things much more measurable for us today. We now have more touchpoints along the customer journey, especially in online marketing, and can link them together in a meaningful way. A big advantage is that we can see exactly who is interested in our products, who is downloading information and how we can stay in touch with these contacts. We would highly recommend Thorit. We felt very well looked after, especially in the setup and with all technical issues.

"From CRM selection to an optimized customer journey - thanks to expert advice and agile collaboration"

Before we started working with you, we were faced with the key question: Which CRM system really suits us? The choice is huge - but we were looking for a solution that would not only be technically convincing, but would also grow with our requirements in the long term. We were won over by your tech-savvy, innovative team and the positive experiences of your reference customers. From the very first meeting, it was clear that this is where expertise and practical relevance come together. As part of the onboarding and accompanying consultation, you helped us not only to select the right system, but also to integrate it effectively into our existing infrastructure. You paid particular attention to clean interfaces and the transparency of all customer information - which today gives us a 360-degree view of our customers. The joint optimization of our customer journey was also a real added value, with clear improvements in customer contact and internal processes. We are happy to recommend you - not only because of your technical expertise, but above all because of your agile approach and the consistently pleasant cooperation.

"More efficient customer approach & optimized processes - thanks to Thorit!"

Before we used Thorit's service, we were faced with the challenge of finding a tool that would allow us to address our customers more efficiently and in a more targeted manner across all channels. It was important for us to control all communication channels - whether email, SMS, social media or others - centrally and coordinate them better. This is exactly where Thorit's service was perfect. As we have known Thorit for a long time and have always appreciated the cooperation, it was no question for us to choose you again. Trust, reliability and good communication convinced us straight away. We have made use of your support in several areas - especially in the implementation and support of HubSpot, the redesign of our homepage and the development of our intranet. Thanks to the collaboration, we were able to significantly improve our customer contact, make lead generation more efficient and introduce automated workflows - to name just a few of the successes. These improvements have noticeably optimized our internal processes and we would definitely recommend Thorit to others - immediately! Working with Thorit is not only top-notch from a technical point of view, but also very pleasant on a personal level. The combination of high competence, reliability and an uncomplicated, friendly approach makes Thorit absolutely recommendable.

Strukturierter Onboardingprozess & schnelle Reaktionszeit

Thorit hat einen sehr strukturierten Onboarding-Prozess. Hier wird keine Aktivität vergessen! Fragen können im OnboardingRaum (sehr cool) gestellt werden, sodass die Fragen direkt an der Aktivität verankert ist. Gerne wieder! Vielen Dank

Mega Tool und super Benutzerfreundlich

Wir von JANUA Möbel verwenden seit einem halben Jahr das mega tolle und innovative Tool und sind super glücklich. Wir haben unser gesamtes CRM umgezogen und alle 30 Mitarbeiter sind trotz neuer Software super Zufrieden. Es war echt einfach, allen das benutzerfreundliche Tool zu lernen. Jeder hat es sofort verstanden und es motiviert alle, so viele Infos über unsere Zielgruppe zu wissen. Auch mir hilft es extrem weiter, in meiner täglichen Marketing-Arbeit. Thorit hat uns super bei der Anbindung unterstützt. Würden wir jederzeit wieder buchen! Habt ihr super gemacht. :-)

HubSpot Enterprise Suite Implementierung und Betreuung

Wir haben mit Thorit die HubSpot Enterprise Suite lizenziert und sind bisher mit der Durchführung der Implementierung sehr zufrieden. Auch die Beratung zur richtigen Lizenz war kompetent und sehr angenehm. Thorit bietet einen tollen Service-Ansatz und unterstützt uns auch in weiteren Bereichen. Wir freuen uns auf die weitere Zusammenarbeit und sind glücklich, dass wir mit Thorit einen kompetenten Partner gefunden haben!

Perfekte Mischung aus Dienstleistung/Done for you und Schulung

Wir arbeiten seit fast einem Jahr mit Thorit und haben inzwischen ein funktionierendes CRM inklusive E-Mail-Marketing, automatischen Workflows und Prozessen. Die Prozesse bilden die Customer Journey ab und sind wiederum mit Automatisierungen verbunden. Thorit hat immer geschaut, ob wir ein Thema lieber selbst umsetzen möchten und uns dann alles dafür Nötige beigebracht oder für uns umgesetzt, wenn wir die Kapazität nicht aufbringen konnten. Unser Team bewegt sich inzwischen sicher in HubSpot. In der Zukunft arbeiten wir weiter mit Thorit, weil sie uns helfen laufend weitere Möglichkeiten in HubSpot auszuschöpfen, egal ob Social Media Content oder Kampagnen mit Paid Ads.

Absolute Profis - in allen Bereichen

Seit ca. einem Jahr arbeiten wir im Vertrieb mit Thorit zusammen. Abgesehen von dem riesigen technischem Know How. bestechen auch Termintreue und das generelle einhalten von Absprachen. man kann sich jederzeit auf Thorit verlassen. Die Zusammenarbeit macht viel Spaß und ich kann David Schuh und sein Team uneingeschränkt weiterempfehlen.

First-class consulting and trustworthy partnership

We have been working with Thorit for several years and can recommend Thorit as a partner with a clear conscience. Thorit is a HubSpot expert and it pays off to have a professional on your side who has so many years of experience with HubSpot products. Thank you very much for your support.