A HubSpot implementation built around our club

Intergage have been an invaluable partner in the implementation of HubSpot for Bournemouth Rugby. From the outset, they took the time to really understand our club; not just our membership model, but the wider business, our commercial objectives and what we ultimately wanted HubSpot to help us achieve. We had data sitting across multiple systems, alongside a number of manual processes and workarounds, so this was never going to be as simple as moving everything into a new CRM. Intergage helped us take a step back and look at how our data should actually be structured, building a data structure within HubSpot that reflects the way our club works. That has made a huge difference to the quality of our records and, most importantly, our confidence in the data we hold. For me, though, the biggest benefit is what we can now do with that data. We have a much clearer understanding of our different audience segments and can communicate with them in a far more targeted, relevant and personalised way. The behavioural insights we can now glean through HubSpot also mean we can better understand how people are engaging with the club and use that insight to continually improve our communications. The Intergage team have been incredibly knowledgeable and responsive throughout, but more than that, they have genuinely felt like an extension of our team. They understand what we are trying to achieve and have focused on building something that works for Bournemouth Rugby, rather than simply implementing HubSpot out of the box.

Couldn't have done it without them. Beyond Excellent!

Intergage have been an integral part of ThermoSphere's growth over the years. From onboarding through to implementation they felt less like an agency and more like an extension of our own team. We looked at several agencies before settling on Intergage and it was their approach, their depth of experience and the fact that they are genuinely good people to work with that made them the obvious choice for us. It worked perfectly and we wouldn't hesitate to recommend them.