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Aloware Cloud Contact Center

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App

Aloware Cloud Contact Center

HubSpot-certificeret app

Top native HubSpot integration for calling, SMS/MMS, and automation

Udviklet af
Aloware, Inc.
Installeringer
900+ installationer
Rangering

4,3(21)

Log på for at installereKræver Aloware Cloud Contact Center-abonnement

Krav

HubSpot-abonnement
    Fungerer med all HubSpot-planer
Få mere at vide
Tilladelser til HubSpot-konto
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Aloware Cloud Contact Center abonnement
iPro + AI ✨, uPro + AI ✨ eller xPro + AI ✨ planer

Oversigt

Aloware’s deep integration with HubSpot brings all your calls and texts into the CRM, allowing you to manage communications seamlessly. Here’s what you can expect:

  • Native calls and texts in HubSpot: Make and receive calls, send SMS, and manage all communications directly within HubSpot. Every interaction is automatically logged, providing complete visibility and context for customer engagements.

  • AI-driven routing: Leverage HubSpot’s data for intelligent call and text routing. Aloware’s AI ensures that customers are connected with the most relevant agents, improving response times and personalization.

  • Support for all HubSpot objects: Initiate calls and texts from any HubSpot record—contacts, companies, deals, and tickets. Sync native call outcomes, types, and direction between Aloware and HubSpot, reducing duplicate work and streamlining workflows.

  • Dynamic dialing and automated follow-ups: Build dialing lists in HubSpot and import them into Aloware’s power dialer with one click. Automate follow-ups and trigger communications based on HubSpot workflows, enhancing your outreach efforts.

  • Built-in compliance: Aloware manages anti-spam regulations and A2P 10DLC registration, ensuring your messages are reliably delivered and your calls are less likely to be marked as spam.

  • Enhanced reporting and analytics: Access AI-powered voice analytics, call summaries, and intelligent routing data to optimize agent performance and ensure effective communication strategies.

With Aloware and HubSpot, you get a powerful, compliant, and efficient solution to elevate your customer interactions—all within the CRM you already use.

Funktioner

Calls & texts in HubSpot

Make and take calls, plus send and receive texts directly within HubSpot—no more switching tabs. View contact names, owners, and stages on inbound calls. Support agents with pop-up deals and tickets. Agents outside HubSpot? Aloware has you covered with a mobile app, click-to-call integration, and desktop app for seamless communication.

Power Dialer

Scale to 500+ calls daily by building lists in HubSpot and importing them into Aloware’s power dialer with one click. Use workflows and lead data to create dynamic dialing lists. Route hot leads instantly with best-agent logic. Access contact info in real time with CRM view and a pop-up for faster, more efficient call handling.

Multi-hub integration

View and log calls on Contacts, Companies, Deals, and Tickets in HubSpot. Make calls, send texts, and sync ownership, lead status, and lifecycle stages to Aloware. Map data like last call time and engagement back into HubSpot. Identify and manage duplicates with shared phone numbers for full communication visibility.

Workflow automations

Automatically trigger calls/texts between your team & prospects based on HubSpot actions/workflows. Send one-time or drip SMS campaigns using compliant lines or short codes. Boost speed to lead by texting prospects when they submit forms or book meetings. This functionality is compatible with contact-based, deal, ticket, & company-based workflows.

CRM-based call routing

Set inbound call routing based on contact ownership or last engagement in HubSpot. Incoming calls automatically match the caller’s number with HubSpot records, showing your agents the caller’s name, tickets, and deals instantly. If an agent is unavailable, AI routing directs the call to the next best agent seamlessly.

Appfunktionalitet

Delte data
Datakilde
Synkroniser retning
I HubSpot
I HubSpot

Call and SMS event

Tidslinje

Tidslinje

Call list

Kontaktegenskaber

Kontaktegenskaber

Call Trigger

Tickets

Tickets

Communications

Engagementer

Engagementer

Contact lists

Kontaktlister

Kontaktlister

Contact Owners

Ejere

Ejere

Contact properties

Dealegenskaber

Virksomhedsegenskaber

Dealegenskaber

Virksomhedsegenskaber

Contacts

Kontakter

Kontakter

Contacts

Virksomheder

Virksomheder

Deal Pipeline inside the contact

Dealpipelines

Dealpipelines

Multi-entity Contact

Kontakter

Kontakter

Phone call

Engagementer

Engagementer

Phone number

Kontakter

Kontakter

Power Dialer lists

Arbejdsprocesser

Arbejdsprocesser

SMS

Kontakter

Kontakter

Flere oplysninger om delte data

Aloware provides the flexibility to choose the direction of the sync for each mapped field – one way, the other way, or both.

Anmeldelser

Gennemsnitlig vurdering

4,3

Baseret på 21 vurderinger


Anmeldelser i alt

21

Samlet antal anmeldelser


5
57 % fuldendt
57 %
4
29 % fuldendt
29 %
3
4 % fuldendt
4 %
2
10 % fuldendt
10 %
1
0 % fuldendt
0 %

Gennemsnitlig vurdering

4,3

Baseret på 21 vurderinger

Anmeldelser i alt

21

Samlet antal anmeldelser

5
57 % fuldendt
57 %
4
29 % fuldendt
29 %
3
4 % fuldendt
4 %
2
10 % fuldendt
10 %
1
0 % fuldendt
0 %

Filtrer anmeldelser:

Sortér:


5/5
    8. jun 2025

God

Det har et væld af forskellige funktionalitetsmuligheder, men alle funktionerne fungerer ikke helt som forventet. Jeg tror, de er nødt til at styrke deres tekniske supportteam lidt mere for at løse fejlene og manglerne i systemet.

Hvad synes du om?

Masser af indstillinger og routing-konfigurationer

Hvad synes du ikke om?

Ikke alle indstillinger fungerer efter hensigten.

  • Dittmer, J.

Oversat from English. Vis original tekst

2/5
    2. jun 2025

Spild af penge, når HubSpot Dialer findes

der er ikke brug for denne dialer, når du har HubSpot dialer

Hvad synes du om?

ingenting

Hvad synes du ikke om?

omkostninger

  • Ranga, K.

Oversat from English. Vis original tekst

Denne app kræver en af følgende Aloware Cloud Contact Center-abonnementer.

iPro + AI ✨

40 US$

/måned

Unlimited inbound and outbound

  • Core calling & texting features

  • Native integrations: HubSpot, Pipedrive, Zoho

  • 1000 AloAi Voice Analytics minutes

  • IVRs, call recording, live wallboard

  • Chrome extension, desktop and mobile apps

  • Bulk SMS/MMS broadcasting

  • Mandatory tags & dispositions

  • Voicemail drops & SMS templates

  • Zapier integrations: 100+

  • Lead API & Webhooks

  • Dial in CRM

  • Call & transcription sync to CRM

  • Clean, dedicated numbers

  • Local presence (Add-on)

  • AloAI Text Bot (Add-on)

Priced per user/month, no setup fees

iPro + AI ✨

40 US$

/måned

Unlimited inbound and outbound

  • Core calling & texting features

  • Native integrations: HubSpot, Pipedrive, Zoho

  • 1000 AloAi Voice Analytics minutes

  • IVRs, call recording, live wallboard

  • Chrome extension, desktop and mobile apps

  • Bulk SMS/MMS broadcasting

  • Mandatory tags & dispositions

  • Voicemail drops & SMS templates

  • Zapier integrations: 100+

  • Lead API & Webhooks

  • Dial in CRM

  • Call & transcription sync to CRM

  • Clean, dedicated numbers

  • Local presence (Add-on)

  • AloAI Text Bot (Add-on)

Priced per user/month, no setup fees

* Priserne her er kun til visningsformål. Alle priser er ekskl. afgifter, incitamenter, rabatter eller andre prisvariabler. Du bør kontakte partneren for at få de mest ajourførte og korrekte prisoplysninger. HubSpot påtager sig intet ansvar for disse prisoplysninger, som leveres af vores partnere. Priser sidst opdateret: 27.11.2025

Flere oplysninger

Udviklet af
Aloware, Inc.
Installeringer
900+ installationer
Kategorier
Sprog som denne app er tilgængelig på
Engelsk

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