Export your raw HubSpot conversation data to CSV or JSON. Generate automated intelligence briefs automatically delivered to your inbox.

No dashboards to build. No reports to configure. No manual work.

Works with every HubSpot plan. No upgrades required.

Scheduled Exports

Export full conversation text plus 26 analytics-ready columns to CSV or JSON one time or on an automated schedule. Includes conversation metadata, contact and company fields, timing data, reply-pattern metrics, resolution data, and business-hours-aware first reply metrics.

Automated Intelligence Briefs

Your conversations are telling you which accounts are at risk, where revenue opportunities are sitting, and how your team is actually performing. These briefs surface that intelligence automatically on a schedule you set.

Revenue Risk. Churn signals, billing friction, and escalation patterns flagged before they become losses.

Account Health. A 0-100 score per account tracking which relationships are deteriorating before customers tell you directly.

Sales Signals. Expansion opportunities, pricing objections, and renewal timing, every period, without relying on reps to log it.

Competitive Intelligence. Where competitive pressure is rising and which rivals are appearing most in your conversations.

Voice of Customer. What customers are actually feeling and why, straight from conversation text.

Product Intelligence. Feature requests and recurring topics pulled from support conversations. Roadmap input that starts with evidence.

Operations. Volume, response times, SLA compliance, first contact resolution, and agent workload in one snapshot.

Agent Coaching. Per-agent performance patterns with concrete coaching observations for managers.

Business Hours First Reply Reporting

Export conversation data with business-hours-aware first reply metrics, so response reporting reflects working time instead of straight elapsed time. Exports can include first response time, average response time, per-reply response times, and business-hours variants, plus median and longest business-hours reply times, giving your team cleaner SLA and performance reporting in the tools they already use.

Pricing

For raw conversation data exports, see Export Credits.

For intelligence briefs, see Automation & Briefs plans.

Trusted by 400+ HubSpot teams

"This thing saved my life. I was going to have to pull 3 years of conversations manually." -- Leo, Lloyd Michaels Digital Marketing

"I found the tool really useful as it saved me a bunch of manual work." -- Ben, EchoAgent

"Exported the conversations just as needed! Thank you so much for the fast update!" -- Sofiya, Sandora

"This is one of the features we were really missing on HubSpot and this is great!" -- Emily, Compass Group

"Perfect solution for what HubSpot should already do -- exported conversations flawlessly for AI analysis in another system." -- Maclean, S.

Supported Channels

• Supports Live Chat, Email, Facebook Messenger, WhatsApp, and SMS

Built for

CS leaders, support managers, CX ops teams, revenue and sales teams, and product teams who need visibility into customer conversations without building reports or digging through tickets manually.

Is my data secure?

Yes. All data is encrypted in transit. Export files are stored securely for 7 days and then automatically deleted by Backblaze storage policy.

For teams with privacy and data-handling obligations, the app includes built-in privacy controls:

• Stored data review. HubSpot super admins can view a full inventory of retained data and current retention windows for your portal.

• Structured privacy export. Request a JSON export of all stored account data for review or portability.

• Account-level erasure. Delete stored data for the entire portal, with a structured summary of what was removed.

• Automated retention cleanup. Expired data is deleted automatically according to configured retention windows.

All erasure and privacy export actions are restricted to HubSpot super admins and enforced on the backend.

Get Started in Minutes

Connect your HubSpot portal and start exporting raw conversation data or running intelligence briefs. No dashboards, no reports, no coding required.

Install Conversations Export & Analytics