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Cyberstaff

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Cyberstaff

The AI Layer That Runs Your Business Speaks to customers across all channels & automates the follow-up admin. AI does the work. You make the decisions.
Installs
10+ installs
Sign in to installRequires Cyberstaff subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
Cyberstaff Subscription
Starter, Growth, or Scale plans

Overview

Cyberstaff is an AI receptionist that answers your calls, messages, and follow-ups around the clock, so no lead goes unanswered even after hours. When you connect it to HubSpot, your CRM stays the single source of truth for every customer conversation and your team stops doing manual data entry.


Once connected, Cyberstaff recognises callers from your existing HubSpot contacts and greets them by name. Anyone calling for the first time is added as a new contact automatically. Every call lands straight on the contact's timeline with an AI summary, the reason they called, and the full transcript, so your team always has the full picture.


When a caller wants an appointment and you confirm it, Cyberstaff books it in HubSpot for you. That can be a meeting on the contact's timeline, a calendar event for the right team member, or a slot through one of your scheduling pages. Anything you decline is saved as a note on the timeline, so nothing slips through the cracks.

Features

A logged call on a HubSpot contact's timeline showing the AI summary and transcript

Every call logged in HubSpot with full context

When your AI receptionist finishes a call, Cyberstaff writes it straight to the contact's timeline as a logged call, with an AI summary, the reason they called, and the full transcript. Your team picks up exactly where the conversation left off, with no note-taking and nothing lost between calls.

A confirmed appointment shown as a meeting on a HubSpot contact's timeline

Book appointments straight into HubSpot

When a caller asks to book and you approve it, Cyberstaff schedules it in HubSpot for you. It can add a meeting to the contact's timeline, place it on the right team member's calendar, or book a slot through one of your scheduling pages, so your diary stays up to date without anyone typing it in.

A HubSpot contact record matched to an incoming caller in Cyberstaff

Know who's calling before you answer

Cyberstaff checks every incoming caller against your HubSpot contacts, so returning customers are recognised and greeted by name instead of starting from scratch. Anyone who isn't in HubSpot yet is added as a new contact automatically, so your database keeps building itself with every call you take.

Log text conversations in HubSpot too

Cyberstaff doesn't just handle phone calls. When it answers over SMS or WhatsApp, the whole conversation is saved to the contact's timeline with an AI summary followed by the full thread, so every channel your customers use lives in one place in HubSpot.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Caller/customer details

Contacts

Contacts

Team members

Owners

Owners

Appointments/scheduling pages

Meetings

Meetings

Tickets

Tickets

Tickets

Deals

Deals

Deals

More info about shared data

Cyberstaff keeps HubSpot in sync with what happens on your calls and messages, in both directions.


What Cyberstaff reads from HubSpot:

Before answering, it looks up the caller by phone or email in your contacts so it can recognise them and greet them by name. It also reads your owners and your scheduling pages' availability, so it only offers appointment slots you are genuinely free for.


What Cyberstaff writes to HubSpot:

When a caller isn't in your contacts yet, it creates a new contact automatically. Every completed call is logged on the contact's timeline as a Call engagement with an AI summary and the reason they called, and the full transcript is attached to that call. Confirmed bookings are written as a meeting on the timeline, an event on a team member's calendar, or a slot through your scheduling pages, depending on how you set it up. Declined requests are saved as a note, and SMS or WhatsApp conversations are logged as a message with a summary and the full thread.


What stays private:

Cyberstaff only matches and writes to a contact identified by phone or email, and data only flows for the events you choose to enable. You stay in control of what gets created in HubSpot.

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This app requires one of the following Cyberstaff subscription plans.

Starter

£30

/month

For small businesses who need AI to answer calls when they can't

£30 per month

Starter

£30

/month

For small businesses who need AI to answer calls when they can't

£30 per month

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 09/10/2026

More info

Built by
CYBERSTAFF LTD
Installs
10+ installs
Categories
Languages this app is available in
English - United Kingdom

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