HappyFox Help Desk
Sync HubSpot contacts with HappyFox and solve tickets with context
Built by - HappyFox, Inc.
Installs - 80+ installs
Rating - 3.5(2)
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
HappyFox Help Desk Subscription - Agent-based Pricing or Unlimited Agents Pricing plans
Overview
1/2
Bring Contextual Information from HubSpot CRM inside HappyFox Help Desk.
With HubSpot integration, your support agents can
1. Access HubSpot CRM customer information within HappyFox Ticket Details Page and New Ticket Creation form.
2. Push relevant HappyFox ticket information as notes against the contact inside HubSpot.
Features
How to set up HappyFox Help Desk integration with HubSpot
Integrate HappyFox with HubSpot CRM in minutes.
Capture contact details from HubSpot to HappyFox Help Desk
Serve customers better by two-way sync with HubSpot CRM. Solve customer queries with better context.
App Functionality
Shared Data
Ticket |
Reviews
- Jul 21, 2025
Poor Integration with Unreliable Syncing and Limited Functionality Provides Little Value
Pretty useless integration. All ticket updates are created as new notes, and there's no way to change that. A better implementation would have the HappyFox tickets sync to Ticket objects, and the activity in the HappyFox ticket would be added to the activity in the HubSpot Ticket. It's near impossible to report on. Also, the data that is synced to HappyFox is not actionable in any way, as in there's no way to capture the data from the HubSpot app in Happyfox to another field in Happyfox.
There's visibility of activity, I guess.
The functionality is basic to the point of being useless. We have over 4,000 customers and a new note created for every interaction on every ticket is ridiculous. On top of that, the app turned itself off numerous times over the course of 6 months.
Arnold, T.
- Feb 9, 2022
Very good integration
Happyfox is working very well. It is a feature-rich product. One of the main criteria in selecting Happyfox to work with HubSpot was the two-way sync integration. None of the other helpdesk providers I found was able to provide such integration, as it usually is only a one-way sync.
Support
Cress, J.
Technology - Software - 11 to 25 employees
Pricing
Agent-based Pricing
$2.42
/monthFor Small and Medium-sized Teams
Agent-based Pricing
$2.42
/monthFor Small and Medium-sized Teams
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/23/2021
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