Always see who's calling

Customer information is automatically synced from the app to your CRM and vice versa. This way, you and your team always have access to the information you need and are fully prepared for your next meeting.

AI Summary: Focus on the conversation rather than on documentation

sipgate Conversation Intelligence automatically summarizes every conversation—highlighting the key topics and outcomes in a clear, bullet-point format. If desired, the summary is automatically sent to HubSpot. This allows your entire team to follow along with conversations even if they weren’t there.

Customer Documentation Without Wasting Time

All calls are automatically logged under contacts, companies, or open deals—including duration, date, and phone number. Notes you create during or after the call are immediately synced with HubSpot. This way, you always have a clear overview of all activities related to your customers.

Make calls directly in HubSpot

With the embedded sipgate calling feature, you can call your contacts directly from HubSpot—without having to switch tools. You can also answer incoming calls in HubSpot, and all activities are automatically assigned to the correct contact.

Create all tasks quickly

If a task arises from a conversation—such as a scheduled callback or an email—create it in the sipgate app while you’re still on the call. The task will then automatically appear under the respective contact in HubSpot. If desired, the AI can even recognize agreed-upon tasks on its own.

Complete transcripts of your calls

Every call is automatically transcribed—word for word and separated by speaker. Instead of relying on notes, you can review every detail at your leisure.

See right away what it was all about

Subjects automatically adds a descriptive subject line to every call. This way, you can see right from your call list what a call was about—without having to listen to it or open your notes.

Recognize Patterns, Improve Processes

Topics analyzes your calls and categorizes them by relevant topics. You can see at a glance what was discussed—and identify recurring themes across multiple conversations. This provides the ideal foundation for optimizing processes in a targeted manner.

Your most important questions—answered automatically

Your Most Important Questions—Answered Automatically Description: Enter your frequently asked questions just once—sipgate Conversation Intelligence automatically finds the right answers from your conversation and then presents them in a clear, organized format. This way, you’ll never have to manually document recurring inquiries again.

Select your preferred LLM provider

You can decide at any time which technology you want to use to analyze your conversations: OpenAI, hosted in Europe, or Mistral AI—entirely European and GDPR-compliant. This selection applies centrally to your entire account and can be changed at any time.