OPSIDE - Agence RevOps & Intégrateur Hubspot

The RevOps Expert Who Helped Build Our CS Department From Scratch

I had the privilege of working closely with Romano during his time as Head of Growth & Revenue Operations at Worldia, and I can confidently say he's one of those rare professionals who combines strategic vision with genuine people skills. Romano was instrumental in centralizing all Sales and CSM needs across our different markets while being the driving force behind our CRM implementation. His ability to build structured, sustainable processes empowered teams rather than constrained them. Two years ago, we built the Customer Success department from scratch together, and Romano's expertise in Revenue Operations was fundamental to our success. From designing workflows to maintaining and optimizing them as we scaled, he ensured we had the operational foundation to grow effectively. What I appreciated most about working with Romano? He's always smiling, incredibly professional, a great listener, and genuinely available. His reactivity is remarkable, and he has this unique ability to be both strategic and accessible, which is rare in the RevOps space. It was a true pleasure building the CS function together at Worldia.

Professionalism and efficiency

An effective service with a tangible impact on sales. CRM modifications will last over time.

Simply the best

Romano helped us transition from Intercom to HubSpot. It was quickly setup and he provided additional services that helped us be operational asap. Exchanges were smooth and precise and we are glad to work with OPSIDE. Thank you so much!

Smooth, expert, performance-oriented collaboration!

At getinside, we were supported by OPSIDE on a strategic mission combining sales & marketing alignment, CRM implementation, automation and sales coaching. Their HubSpot expertise is undeniable, but it's above all their detailed understanding of our business challenges and their ability to unite our teams around new processes that made all the difference. The result: concrete time savings, a better understanding of our sales cycles, and much more targeted campaigns. Thanks to the whole team for their professionalism, responsiveness and involvement at every stage. Real added value!