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Aloware Cloud Contact Center

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App

Aloware Cloud Contact Center

HubSpot-certifierad app

Top native HubSpot integration for calling, SMS/MMS, and automation

Installationer
800+ installationer
Betyg

4,3(21)

Logga in för att installeraKräver prenumeration på Aloware Cloud Contact Center

Krav

HubSpot-plan
    Fungerar med alla HubSpot-planer
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Behörigheter för HubSpot-konto
Visa de obligatoriska kontobehörigheterna
Aloware Cloud Contact Center prenumeration
iPro + AI ✨, uPro + AI ✨, eller xPro + AI ✨ planer

Översikt

Aloware’s deep integration with HubSpot brings all your calls and texts into the CRM, allowing you to manage communications seamlessly. Here’s what you can expect:

  • Native calls and texts in HubSpot: Make and receive calls, send SMS, and manage all communications directly within HubSpot. Every interaction is automatically logged, providing complete visibility and context for customer engagements.

  • AI-driven routing: Leverage HubSpot’s data for intelligent call and text routing. Aloware’s AI ensures that customers are connected with the most relevant agents, improving response times and personalization.

  • Support for all HubSpot objects: Initiate calls and texts from any HubSpot record—contacts, companies, deals, and tickets. Sync native call outcomes, types, and direction between Aloware and HubSpot, reducing duplicate work and streamlining workflows.

  • Dynamic dialing and automated follow-ups: Build dialing lists in HubSpot and import them into Aloware’s power dialer with one click. Automate follow-ups and trigger communications based on HubSpot workflows, enhancing your outreach efforts.

  • Built-in compliance: Aloware manages anti-spam regulations and A2P 10DLC registration, ensuring your messages are reliably delivered and your calls are less likely to be marked as spam.

  • Enhanced reporting and analytics: Access AI-powered voice analytics, call summaries, and intelligent routing data to optimize agent performance and ensure effective communication strategies.

With Aloware and HubSpot, you get a powerful, compliant, and efficient solution to elevate your customer interactions—all within the CRM you already use.

Egenskaper

Calls & texts in HubSpot

Make and take calls, plus send and receive texts directly within HubSpot—no more switching tabs. View contact names, owners, and stages on inbound calls. Support agents with pop-up deals and tickets. Agents outside HubSpot? Aloware has you covered with a mobile app, click-to-call integration, and desktop app for seamless communication.

Power Dialer

Scale to 500+ calls daily by building lists in HubSpot and importing them into Aloware’s power dialer with one click. Use workflows and lead data to create dynamic dialing lists. Route hot leads instantly with best-agent logic. Access contact info in real time with CRM view and a pop-up for faster, more efficient call handling.

Multi-hub integration

View and log calls on Contacts, Companies, Deals, and Tickets in HubSpot. Make calls, send texts, and sync ownership, lead status, and lifecycle stages to Aloware. Map data like last call time and engagement back into HubSpot. Identify and manage duplicates with shared phone numbers for full communication visibility.

Workflow automations

Automatically trigger calls/texts between your team & prospects based on HubSpot actions/workflows. Send one-time or drip SMS campaigns using compliant lines or short codes. Boost speed to lead by texting prospects when they submit forms or book meetings. This functionality is compatible with contact-based, deal, ticket, & company-based workflows.

CRM-based call routing

Set inbound call routing based on contact ownership or last engagement in HubSpot. Incoming calls automatically match the caller’s number with HubSpot records, showing your agents the caller’s name, tickets, and deals instantly. If an agent is unavailable, AI routing directs the call to the next best agent seamlessly.

Appfunktionalitet

Delade data
Datakälla
Synkroniseringsriktning
I HubSpot
I HubSpot

Call and SMS event

Tidslinje

Tidslinje

Call list

Kontaktegenskaper

Kontaktegenskaper

Call Trigger

Supportärenden

Supportärenden

Communications

Engagemang

Engagemang

Contact lists

Kontaktlistor

Kontaktlistor

Contact Owners

Ägare

Ägare

Contact properties

Attribut för affärer

Företagsegenskaper

Attribut för affärer

Företagsegenskaper

Contacts

Kontakter

Kontakter

Contacts

Företag

Företag

Deal Pipeline inside the contact

Pipelines för affär

Pipelines för affär

Multi-entity Contact

Kontakter

Kontakter

Phone call

Engagemang

Engagemang

Phone number

Kontakter

Kontakter

Power Dialer lists

Arbetsflöden

Arbetsflöden

SMS

Kontakter

Kontakter

Mer information om delade data

Aloware provides the flexibility to choose the direction of the sync for each mapped field – one way, the other way, or both.

Recensioner

Genomsnittligt betyg

4,3

Baserat på 21 omdömen


Totalt antal granskningar

21

Antal recensioner totalt


5
57 % slutfört
57 %
4
29 % slutfört
29 %
3
4 % slutfört
4 %
2
10 % slutfört
10 %
1
0 % slutfört
0 %

Genomsnittligt betyg

4,3

Baserat på 21 omdömen

Totalt antal granskningar

21

Antal recensioner totalt

5
57 % slutfört
57 %
4
29 % slutfört
29 %
3
4 % slutfört
4 %
2
10 % slutfört
10 %
1
0 % slutfört
0 %

Filtrera omdömen:

Sortera:


5 / 5
    8 jun 2025

Bra

Det har massor av olika funktionalitetsalternativ, men alla funktioner fungerar inte riktigt som förväntat. Jag tror att de behöver öka sitt tekniska supportteam lite mer för att ta itu med buggarna och glitchesna i systemet.

Vad är det du tycker om?

Många inställningar och routningskonfigurationer

Vad är det du inte tycker om?

Alla inställningar fungerar inte som avsett.

  • Dittmer, J.

Översatt from English. Visa original text

2 / 5
    2 jun 2025

Slöseri med pengar när HubSpot Dialer existerar

det finns inget behov av denna uppringare när du har HubSpot-uppringare

Vad är det du tycker om?

ingenting

Vad är det du inte tycker om?

kostnad

  • Ranga, K.

Översatt from English. Visa original text

Den här appen kräver en av följande prenumerationsplaner för Aloware Cloud Contact Center.

iPro + AI ✨

40 US$

/månad

Unlimited inbound and outbound

  • Core calling & texting features

  • Native integrations: HubSpot, Pipedrive, Zoho

  • 1000 AloAi Voice Analytics minutes

  • IVRs, call recording, live wallboard

  • Chrome extension, desktop and mobile apps

  • Bulk SMS/MMS broadcasting

  • Mandatory tags & dispositions

  • Voicemail drops & SMS templates

  • Zapier integrations: 100+

  • Lead API & Webhooks

  • Dial in CRM

  • Call & transcription sync to CRM

  • Clean, dedicated numbers

  • Local presence (Add-on)

  • AloAI Text Bot (Add-on)

Priced per user/month, no setup fees

iPro + AI ✨

40 US$

/månad

Unlimited inbound and outbound

  • Core calling & texting features

  • Native integrations: HubSpot, Pipedrive, Zoho

  • 1000 AloAi Voice Analytics minutes

  • IVRs, call recording, live wallboard

  • Chrome extension, desktop and mobile apps

  • Bulk SMS/MMS broadcasting

  • Mandatory tags & dispositions

  • Voicemail drops & SMS templates

  • Zapier integrations: 100+

  • Lead API & Webhooks

  • Dial in CRM

  • Call & transcription sync to CRM

  • Clean, dedicated numbers

  • Local presence (Add-on)

  • AloAI Text Bot (Add-on)

Priced per user/month, no setup fees

*Priserna här är endast avsedda som exempel. I priserna ingår inte skatter, incitament, rabatter eller andra prisvariabler. Ta kontakt med partnern för den senaste och mest uppdaterade prisinformationen. HubSpot har inget ansvar för den här prisinformationen, vilken tillhandahålls av våra partner. Priserna uppdaterades senast: 2025-11-11

Mer information

Byggd av
Aloware, Inc.
Installationer
800+ installationer
Kategorier
Språk som denna app finns på
Engelska

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